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Housekeeper
At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
Has a calm, can-do attitude even in high-pressure situations. Has attention to detail. Is an excellent team player with the ability to work autonomously. Has high presentation standards. Has clear communication.
Responsibilities
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK’s specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
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Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off-peak spa membership
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 Work Scheme
- Annual Christmas Event
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About Budock Vean Hotel
Budock Vean Hotel is Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.
We believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
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