WSH Group
Housekeeping Assistant
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Housekeeping Assistant
Housekeeper – Cosener’s House Hotel
Company Description
BaxterStorey is a renowned pioneer in the hospitality industry, dedicated to delivering exceptional guest experiences and unforgettable moments. For nearly 20 years, we’ve created beautiful spaces, exciting menus, and friendly teams across diverse locations, ensuring every customer receives the hospitality experience they deserve.
With our commitment to growth, inclusivity, and innovation, we foster a supportive, collaborative, and fully inclusive work environment. BaxterStorey is proud to be an employer of choice, setting the standard for the most inclusive culture in hospitality.
Our Values
- ALWAYS VISIONARY – We strive for better; we never settle.
- WHOLEHEARTEDLY POSITIVE – Our passion radiates through our work.
- CREATIVELY COLLABORATIVE – We embrace diversity to push boundaries.
- FOREVER CONSCIOUS – We protect the planet, support local communities, and lead by example.
About the Role
We are seeking a Housekeeper to join Cosener’s House Hotel—a charming, 50-bedroom hotel with conference facilities—to maintain and enhance our exceptional guest experiences. This role requires someone detail-oriented, proactive, and passionate about hospitality.
Key Responsibilities
- Clean and maintain all areas of the hotel (Guestrooms, F&B outlets, public spaces, conference suites).
- Ensure all toilet and sanitation areas are spotless, with stock levels of linen and supplies at optimal levels.
- Provide prompt responses to guest requests concerning housekeeping-related issues.
- Perform a pre-inspection of rooms, meticulously maintaining cleanliness and presentation standards.
- Play a proactive role in daily cleaning and deep cleaning schedules.
- Conduct nightly room checks and ensure all rooms are ready for next-night arrival.
- Maintain the areas outside of rooms, including the lounge, hotel front desk reception, and any private areas.
- Ensure all external and communal areas are clean and tidy.
- Co-ordinate with hotel staff to maintain the high occupancy and cleanliness standards the hotel is known for.
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The Benefits
At BaxterStorey, we prioritise your well-being and job satisfaction. Enjoy the following benefits:
- 28 days’ holiday (inclusive of bank holidays, and additional birthday holiday).
- 3 volunteering days to give back to the community.
- 3 grandparent leave days to spend time with family.
- 24 weeks’ enhanced maternity leave (or equivalent paternal/adoption leave).
- Secondary career leave for both primary and secondary parents/carers.
- Wedding/commitment day leave to pack for the big day.
- Free meals on shift – we believe hospitality should be delicious.
- Bespoke development training – we invest in you.
- Pension & life insurance – Financial security shouldn’t be overlooked.
- Discounts via Perkbox (high street shops, holidays, cinema, and more).
- Wellbeing hub – access support and resources tailored for talent.
- Employee assistance programme – mental health and stress support.
- Cycle to work scheme – help the environment and save money.
- Exceptional pay rate – £13.40 per hour for 25 hours per week (08:30 to 14:00, including a break).
- Permanent position with the potential for overtime and career progression.
Person Specification & Requirements
We’re looking for someone with a strong work ethic, a service-first mindset, and a commitment to excellence. No formal qualifications are required, but the following would be advantageous:
- Experience in a hospitality/cleaning environment (catering, hotels, or residential care).
- An enthusiasm for maintaining high standards of cleanliness.
- Ability to work efficiently under pressure and adhere to strict timelines.
- Great team player with the ability to collaborate in a fast-paced environment.
- Strong attention to detail and proactive approach towards ensuring a clean and welcoming environment.
- Must be able to work flexible shifts (including weekends).
- Additional benefits lengthen the hours as required, and if necessary, team members may work longer shifts.
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Offering the Right Candidate
We offer a strong philosophy on listening and responding to internal feedback on our environment. We’re eager recruits who need little guidance and lead by example. BaxterStorey provides a dynamic work environment, a fantastic development plan, and benefits & perks that emphasise your full successful picture.
Why Join BaxterStorey?
- Be part of a collective of purpose, driven by belonging, impact, and legacy.
- Join a hospitality revolution, where career development is prioritised.
- Work with inspiring colleagues under a leadership team that’s always thinking of you first.
- Shape the future of hospitality excellence—part of a team that’s leading the way.
We welcome applicants from all backgrounds. At BaxterStorey, we believe:
- Success is shaped by diversity.
- Belonging and inclusivity are foundational to our culture.
- Everyone deserves a workplace where they can thrive and feel represented.
This opportunity is open to all gender identities, ages, abilities, sexual orientations, races, religions, and cultural backgrounds.
Are you passionate, creative, and hungry for growth? Come and be part of the BaxterStorey family—your hospitality legacy starts here.
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