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Housekeeping Assistant
About the Role
As a Housekeeping Assistant at HC-One, kindness will be at the heart of everything you do. It’s what shapes our care across Dementia, Nursing, Residential, and Specialist homes. Our Residents are people with rich lives and personal stories. By joining HC-One, you’ll help give something back—through care, respect, and attention to detail.
Responsibilities
You’ll help create a clean, safe, and welcoming home. Your work will make a real difference every day. Key responsibilities include:
- Cleaning bedrooms, bathrooms, and communal areas
- Following cleaning schedules and tasks set by the team lead
- Using products safely and following hygiene procedures
- Supporting infection control and safety standards
- Helping with laundry and linen care
- Reporting any issues or repairs as needed
You’ll take pride in your work and keep everything spotless. Whether you’re ticking off tasks or jumping in to lend a hand, you’ll do it with care and compassion.
Some housekeeping experience is helpful, but full training is provided. You’ll need to be:
- Organised
- Able to manage your time well
- Meticulous with attention to detail
Most of all, you’ll bring:
- A positive attitude
- Kindness and respect in every conversation—with Residents, visitors, and your team
Safeguarding
Safeguarding is everyone’s responsibility and therefore it’s important that you are able to:
- Recognise the signs of potential abuse, harm, or neglect
- Know how to respond if you have concerns
- Seek appropriate advice and report issues, including escalating them if action is delayed
All colleagues are required to attend safeguarding training and undertake further training in associated areas of their role.
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About HC-One
At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.
Kindness the HC-One Way
To provide the kindest possible care, everyone at HC-One fosters five key qualities:
We are:
- Curious—asking questions and actively seeking to understand
- Compassionate—walking in the shoes of others
- Creative—finding practical ways to make things happen
- Courageous—supporting residents to live the life they choose
- Dependable—people can always count on us
HC-One champions inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce supports a strong exchange of ideas and better reflects the communities we serve. We welcome applications from all backgrounds into our team and priority is given to inclusive working practices.
Digital Innovations
We are enhancing care through digital care planning, streamlining operations to improve efficiency, from day-to-day tasks to better outcomes. If open to growth, we support team members to comfortably engage with new technology, offering comprehensive training.
Employee Development
We care deeply about your success at HC-One and prioritise your personal and professional development. Recruitment to placement is rapid with full support, offering clear career pathways, continuous professional development, and opportunities to pursue postgraduate programmes across regional and national levels.
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Important Note
We are only able to consider applications from those already holding or securing the full right to work in the UK. Sponsorship is not available and we cannot process applications from candidates currently on time-limited visas.
Rewards & Benefits
You’ll receive:
- Full training provided to kickstart your career.
- Access to a comprehensive range of benefits and services supporting your:
- Physical and psychological well-being
As you progress in this role, our ongoing commitment to your development includes:
✅ Paid Enhanced DBS/PVG ✅ Free uniform ✅ Hourly rate subject to relevant experience and qualifications ✅ Company pension scheme ✅ 28 days annual leave (inclusive of bank holidays) ✅ Group life assurance cover ✅ Wagestream—financial wellbeing support and flexible access to pay ‘as you go’ ✅ Award-winning learning and development, with opportunities to achieve additional qualifications ✅ GP Online—an app offering 24/7 GP consultation, available to you and your children under 16 ✅ Guidance from and collaboration with an experienced team, fostering inclusive growth ✅ Colleague discounts— access to over 1600 high street discounts ✅ Free Employee Assistance Programme—confidential, independent support for health, psychological, and financial issues for you and your family (24/7 365 availability) ✅ Recognition schemes—including ‘Kindness in Care’ and Long Service Awards ✅ Refer-a-Friend Scheme: Up to £1000 per successful referral (depending on the joined role)
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