Vita Group
Housekeeping Assistant
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Housekeeper – Newcastle
Hourly Rate: £13.45 Contract: Permanent, 15–20 hours per week Working Hours: Flexible shifts between 10am and 4pm (typically 4-hour durations)
About the Role & Vita Student
Vita Student is transforming student living across the UK and Spain with four flagship residences in Edinburgh, Birmingham, Newcastle, and Madrid. Each site offers modern, premium studios, lively hubs, 24/7 gyms, and dedicated study spaces—all supported by a welcoming, community-focused team.
This role is part of a brand-new team dedicated to maintaining the luxury, home-from-home standard for residents. As a Housekeeper, you’ll ensure studios and site facilities are immaculately clean, hygienic, and welcoming.
Key Responsibilities
Studio & Resident Support
- Provide a personalised, high-standard cleaning service, including:
- Dusting
- Sweeping & vacuuming
- Bedding change
- Antibacterial surface cleaning
- Work to scheduled schedules to maintain efficiency.
- Maintain clean, safe, and welcoming environments for students.
- Assist with waste management, adhering to health & safety regulations. Monitor and reorganise as needed.
Facility Upkeep & Incident Management
- Ensure premium site and facilities stay in top condition.
- Act as a first point of contact for any incidents or emergencies onsite.
- Report unusual behaviour or welfare concerns immediately.
- Respond proactively to challenges to deliver a seamless experience.
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Technological & Administrative Tasks
- Use a smartphone/tablet to:
- Photograph studios before and after cleaning for quality assurance.
- Record cleaning activities.
- Track cleaning stock levels and assist in ordering supplies for the Assistant Residence Manager or Residence Manager.
- Comply with COSHH (Control of Substances Hazardous to Health) when using cleaning chemicals.
Requirements
Professional Experience
- Proven experience as a Housekeeper in large residences, such as:
- Student accommodation buildings
- Hotels
- Hospitals
- OR equivalent commercial/industrial cleaning roles
- Familiarity with cleaning technologies and systems.
- Strong knowledge of COSHH regulations.
Personal Characteristics
- Multicultural awareness: Vita operates in a global, inclusive environment—respecting all cultures and beliefs is mandatory.
- Excellent communication: English must be fluent, but multi-lingual skills are a plus.
- Flexibility & adaptability: Be ready to handle challenges with a positive attitude.
- Stamina: able to work with prolonged standing and repetitive movements (reasonable adjustments considered).
- Resilience: adapt to 24/7 service demands, including bank holidays, festives, and religious breaks. Maintaining flexibility for coverage is essential.
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Why Join Vita Student?
Vita Student empowers its team through competitive perks, professional growth, and a supportive workplace—perfect for those who pride themselves on high standards of service:
Employee Benefits
- Holidays: 28 days paid per year, pro-rata to your schedule (including UK bank holidays).
- Birthdays Off: Guaranteed time off on your birthday to celebrate as you wish.
- Perkbox: A points-based rewards system for experiences, discounts (e.g., cinema, food delivery, travel).
- Pension Scheme: Vita contributes 3%, with employees contributing a minimum of 5% for a secure future.
- Regular Events: Annual parties and celebrations to recognise team achievements.
- Recognition Awards:
- Employee of the month
- Community champions
- Silver, Gold & Platinum training tiers
- Work anniversary rewards
- Career Development:
- Structured onboarding & L&D programs.
- Pathways to promotional tiers (Bronze → Platinum).
- 24/7 Employee Assistance: Confidential mental health & wellbeing support for any work/personal challenges.
Pre-Employment Checks
- All offers require:
- A DBS (Disclosure & Barring Service) background check.
- Right to Work in the UK verification.
- Note: Vita Student cannot sponsor a UK work visa; only UK-resident candidates can apply.
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