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Merlin Entertainments

Housekeeping Attendant

Stoke-on-Trent
£8 – £13/hr
Posted about 1 month ago
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Housekeeping Attendant

Housekeeping Attendant

Location: Alton Towers Resort

We are currently recruiting for enthusiastic individuals to join us at Alton Towers Resort, the UK’s only attraction dedicated to celebrating and making Britain happy!

The housekeeping team play a vital role in ensuring that:

  • All public areas of the hotels remain spotless and welcoming
  • All 694 bedrooms are immaculate for guests’ arrival
  • Linen management is seamless, guaranteeing a fresh stay for every guest

This is a physically demanding and fast-paced role. While full training will be provided, you’ll need to thrive in a busy environment with excellent attention to detail and a commitment to maintaining high cleanliness standards.

Working Hours: Your primary schedule would be 9:00 AM - 3:00 PM, but weekday availability (9:30 AM - 2:30 PM) may also be considered.

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Key Responsibilities

  • Maintain pristine cleanliness in all guest-facing areas
  • Handle heavy lifting, bending, climbing, and standing for extended periods
  • Organise, move, and stock linen efficiently
  • Keep all bedrooms spotless to a high standard
  • Work collaboratively in a fast-paced team environment

Qualifications & Experience

While a background in hotel housekeeping or cleaning is advantageous, we welcome candidates of all levels who:

  • Have a positive attitude towards training and learning
  • Possess a keen eye for detail and high cleanliness standards
  • Are comfortable with the physical demands of the role (lifting, bending, standing)
  • Hold a work permit (UK residents only)

Benefits

We offer an exciting range of perks at Alton Towers Resort:

  • Merlin Magic Pass – Earn 20 free tickets for our Merlin Entertainment attractions worldwide (enjoy them yourself or share with family and friends)
  • LEGO Deal – 40% discount on select purchases online
  • On-Site Discounts – 25% off retailers, restaurants, and shops within our resort
  • Merlin Benefit Page – Access an additional 25+ international retailers and brands offering active discounts
  • Development Opportunities – Ongoing training programs to progress your career

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Additional Notes

If you have any questions or require reasonable adjustments due to disability or medical needs, please reach out at recruitment@merlinentertainments.biz for support.

Compensation: £8.00–£12.71 per hour (depending on shifts and experience)

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Skills

Cleaning
Attention to Detail
Physical Stamina
Time Management
Teamwork
Customer Service

Location

Stoke-on-Trent, England, United Kingdom

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