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Four Seasons Hotels and Resorts

Housekeeping Coordinator

Hampshire
Posted about 14 hours ago
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About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

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About the role

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a highly organised and detail-oriented Housekeeping Coordinator to join our Housekeeping team.

As a Housekeeping Coordinator, you will play a vital role in supporting the day-to-day operation of the Housekeeping department. Acting as a key point of communication between Housekeeping, Front Office, Engineering, and other hotel departments, you will help ensure guest rooms are prepared efficiently and to the highest standards while maintaining a seamless guest experience throughout the hotel.

What you will do

  • Coordinate daily housekeeping operations, room assignments, and task allocation to support departmental efficiency
  • Monitor room status and communicate effectively with Front Office to ensure guest rooms are ready in a timely manner
  • Maintain accurate housekeeping records, reports, and departmental documentation
  • Manage and track guest requests, ensuring prompt follow-up and resolution
  • Liaise with the Engineering team regarding maintenance issues and room defects
  • Support inventory management, ordering, and stock control of housekeeping supplies and amenities
  • Assist the leadership team with scheduling, payroll administration, and other departmental administrative duties
  • Uphold Four Seasons' commitment to luxury, service excellence, and guest satisfaction

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What you bring

  • Previous experience in Housekeeping, Rooms Division, or hotel administration preferred
  • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and interpersonal skills
  • High attention to detail and accuracy in administrative tasks
  • Proficiency in Microsoft Office and hotel property management systems is advantageous
  • A positive, proactive, and service-driven attitude
  • Strong teamwork skills and the ability to collaborate across departments
  • Flexibility to work mornings, evenings, weekends, and holidays as required

What we offer

  • Excellent training and career development opportunities
  • Four Seasons employee travel programme
  • Be the guest experience at the hotel
  • BUPA Dental Healthcare
  • Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
  • Shuttle bus service between the hotel, Fleet & Church Crookham
  • Global career opportunities within Four Seasons
  • Free uniform dry cleaning
  • Annual themed employee party, social events, charitable initiatives & sporting activities
  • Access to Wagestream – salary advance benefit
  • Employee recognition programmes

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Skills

Housekeeping Coordination
Room Assignment
Inventory Management
Administrative Support
Communication
Interpersonal Skills
Attention to Detail
Microsoft Office
Property Management Systems
Teamwork
Scheduling
Payroll Administration

Location

Hampshire, England, United Kingdom

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