Housekeeping Manager (6 Month Fixed Term Contract)

This position is offered on a six-month fixed-term contract.

Are you a seasoned leader with a passion for impeccable cleanliness and exceptional guest experiences? As the Housekeeping Manager, we're in search of an individual who embodies organisational finesse, team leadership, and a sharp eye for detail. You'll be the linchpin, ensuring our guests step into perfectly curated and welcoming spaces. We value your ability to inspire and mentor a diverse Housekeeping team, maintaining the highest standards of cleanliness and order. If you possess exceptional communication skills, an aptitude for problem-solving, and a knack for motivating a team toward common goals, then you're the cornerstone we're seeking. Join us in creating an environment where every guest feels at home, and cleanliness isn't just a standard; it's our pride.

Requirements

• Organisational finesse
• Team leadership
• Sharp eye for detail
• Exceptional communication skills
• Aptitude for problem-solving
• Ability to motivate a team

Responsibilities

• Lead the housekeeping team to ensure clean and fresh rooms for all guests
• Be fanatical about delivering high standards when cleaning
• Provide spotless rooms and public areas
• Make beds and clean bathrooms
• Report any damage
• Keep yourself, the team, and customers safe
• Respond to guest requests
• Engage, train, lead and inspire the housekeeping team
• Supervise the activities of all housekeeping staff to ensure clean, attractive and well-maintained guest rooms, corridors and service areas according to the standards required by the Hotel
• Ensure clear lines of communication with the hotel management team and participate fully as a senior manager within the business
• Where relevant support recruitment and associated procedures, including checking right to work documentation
• Manage the process of authorised absence and ensure that at all times, the lack is covered without interruption to the business and smooth operation of the department
• Ensure all staff are fully conversant with health and safety policies and procedures and attend relevant training
• Ensure that all statutory training records are in place, maintained and reviewed regularly in line with brand and company standards
• Ensure all staff are trained regarding standards and productivity requirements and that concerns are addressed, and re-training completed if necessary
• Take initial responsibility for managing and resolving any team member queries
• Evaluate the performance of all team members under your direction, including conducting regular team member appraisals
• Participate in and carry out various housekeeping inventories
• Positively represent the housekeeping department in daily operations meetings and other meetings as required