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Housekeeping Porter
Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired.
With Paddington and Bayswater on our doorsteps, we’ll also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; it’s a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in people’s lives, particularly by creating job opportunities.
Requirements
- Exceptional attention to detail and a commitment to maintaining high standards.
- Good communication and interpersonal skills.
- Excellent organizational and multitasking skills.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to adapt to changing guest needs and preferences.
- Dedication to providing an exceptional guest experience.
Working Conditions
- Flexibility to work shifts, including weekends, holidays, and evenings, as required.
- Ability to work in a fast-paced, high-pressure environment.
- Physical demands such as being on the feet for long periods of time and manual handling.
- Must be able to lift up to 25 pounds and perform physical tasks related to housekeeping duties.
Responsibilities
- Greet hotel guests with a warm welcome and smile.
- Assist the housekeeping team by delivering and collecting linen, supplies, and amenities throughout the property.
- Maintain and organize cleaning carts and equipment.
- Support the housekeeping team in room setups, ensuring rooms are prepared for special requests or events.
- Ensure all public areas and staff spaces are clean, tidy, and well-maintained.
- Vacuum carpets, sweep and mop floors, and maintain cleanliness of marble, wood, and other specialized surfaces.
- Ensure that all furniture, fixtures, and equipment are in excellent condition and report any maintenance issues promptly.
- Provide courteous and professional service to guests, responding to inquiries with helpful and positive communication.
- Assist housekeeping staff with room turnovers and general cleaning tasks when necessary.
- Respond promptly to housekeeping supervisors’ or management’s requests.
- Follow all health and safety regulations and guidelines, including the proper handling and disposal of waste.
- Use cleaning chemicals safely and effectively, in accordance with hotel protocols and training.
- Ensure that all cleaning equipment is maintained and used in a safe and efficient manner.
- Assist with deep cleaning projects and other special tasks as assigned by the housekeeping supervisor.
- Any lost property found in the public areas must be handed in to the supervisor.
- Participate in regular training sessions to stay updated on hotel standards and best practices in hygiene and safety.
- Work closely with the housekeeping team and other hotel departments to coordinate efforts and provide seamless service.
- Carry out additional duties as assigned by the Housekeeping Supervisor.
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Benefits
- Competitive salary that reflects your talent, contribution, and potential.
- Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
- Paid birthday leave, so you can celebrate your special day your way.
- We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
- Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice.
- Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
- Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
- Cycle to Work scheme, supporting a healthier and more sustainable lifestyle.
- Preferential gym membership rates, helping you maintain your health and vitality.
- Continuous learning and development opportunities, from hands-on training to leadership masterclasses—empowering your career growth.
- Paid volunteering day, giving you the opportunity to support a charity close to your heart.
- Employee referral programme, rewarding you for bringing great talent into our teams.
- Complimentary meals on duty in our team restaurant.
- Exclusive room rate discounts across the Montcalm Collection.
- International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
- City-wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
- Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
- Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.
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Application Process
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
If this role resonates with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.
Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.
About Inhabit Hotels
Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired.
With Paddington and Bayswater on our doorsteps, we’ll also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; it’s a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in people’s lives, particularly by creating job opportunities.
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.
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Jessica, London
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