Taymouth Castle, Discovery Land Co.
Housekeeping Supervisor
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Housekeeping Supervisor – Taymouth Castle Golf & Sport Club
About the Role
An important and vital role within the Club, our Housekeeping Supervisor supports the Residential Services Director and Housekeeping Manager in ensuring the overall operation runs smoothly. On shift, you’re responsible for the day-to-day running of the department—maintaining luxury standards and creating exceptional guest experiences.
The Residential Services Department is spread across the entire estate, working collaboratively across various areas of the club. We believe in having fun, creating memorable moments, and turning visits into unique experiences for members and guests in their ‘home from home.’
The team works daily to uphold continuity of service. As the Housekeeping Supervisor, you’ll guide and support housekeeping staff, ensuring they meet their individual tasks with a focus on exceptional service, efficiency, and luxury quality. Your role is central to sustaining the high standards of this historic 19th-century castle.
Key Responsibilities
Team & Area Management
- Assign Housekeeping Assistants to areas, including the castle, members’ homes, and various estate locations, ensuring adequate staffing as needed.
- Conduct daily shift briefings and lead monthly team meetings with a proactive approach.
- Develop and train staff through structured programs, maintaining high standards of service and attention to detail.
Quality Assurance
- Review and inspect suites, members’ homes, and castle areas to ensure refreshment and impeccable cleanliness/presentation before, during, and at shift handover.
- Actively monitor and address special projects and maintenance issues across the estate, ensuring timelines are met.
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Guest & Operational Support
- Ensure prompt responses to member and guest requests, resolving issues professionally and positively.
- Support deep cleaning, additional tasks, and any operational needs as directed by management.
Representation & Collaboration
- Advocate cultural values, upholding standards, and building relationships with both members and team members.
- Actively participate in day-to-day operations, attending departmental and wider business meetings as required.
Roles & Working Conditions
- Can be based in the castle or across estate locations, primarily indoors but occasionally outdoors.
- May involve long periods of standing, walking, and bending.
Success Looks Like
We seek a Housekeeping Supervisor who delivers refined, personalised, and anticipatory service with genuine passion for luxury living. Key traits include:
- Strong attention to detail with a warm, professional demeanour.
- A casual yet polished appearance, always presenting well.
- Time management and problem-solving skills to balance competing priorities.
- Ability to adapt to fluctuating demands, working flexible hours including evenings and weekends.
- Reliability to cover shifts or emergencies as needed.
Required Skills & Qualifications
- Valid UK driving licence (travel between locations may be required).
- Proficiency in basic Microsoft Officeuite.
- Right to work in the UK required (no sponsorship available).
- Successful completion of reference and background checks.
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Benefits & Perks
Lifestyle & Wellbeing
- Part of a close-knit team rebuilding a historic project for generations to come.
- Located in stunning Scottish scenery near Kenmore and Aberfeldy, close to major routes (A9, Perth in 1 hour, Edinburgh Airport and Glasgow in under 2 hours).
Finances & Support
- Competitive salary & Accredited Living Wage Employer position.
- Fixed-term staff accommodation available.
- Uniform provided and daily free meals on duty.
Recreational & Wellbeing
- On-site staff gym.
- Access to team activities.
- Discounted local accommodation for family guests.
- Wellbeing Plus: Hospitality Action’s Employee Assistance Programme for support with personal or work-related issues.
About Discovery Land Company
Founded in 1994 by Michael S. Meldman, Discovery Land Company specialises in luxury residential club communities and resorts. Our vision is to create places where families build intergenerational memories in serene, breathtaking settings—combining premium amenities, exceptional service, and unique clubhouse experiences.
Taymouth Castle
A rehabilitated 19th-century castle set within 8,000 acres, this private community features five-star amenities, golf, sport, and world-class service—all with an authentic Scottish spirit. We’re not just building homes; we’re shaping memories that last a lifetime.
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