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Atlas Hotels

Housekeeping Supervisor

Leeds
£14.10/hr
Posted 9 days ago
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Housekeeping Supervisor

Housekeeping Supervisor – Holiday Inn Express Leeds City Centre

Key Details

  • Hours: 30 hours per week (across 5 days)
  • Salary: £14.10 per hour
  • Location: Holiday Inn Express Leeds City Centre

About the Role

Atlas Hotels is hiring a Housekeeping Supervisor for our Holiday Inn Express Leeds City Centre hotel.

Whilst experience in hotel housekeeping is helpful, it is not essential. Our friendly, enthusiastic, and guest-focused teams are happy to provide full training. This role offers:

  • Variety: Enjoyable tasks with plenty of daily change
  • Support: Collaborative, welcoming workplace culture

Responsibilities

Guest Experience & Cleanliness

  • Deliver a high-standard cleaning experience to ensure guests are consistently satisfied
  • Monitor and supervise Housekeeping Assistants (where required) in the absence of the Head Housekeeper
  • Ensure public and private areas meet cleanliness, hygiene and Atlas standards

Team Leadership

  • Communicate daily tasks and priorities to Housekeeping Assistants (as directed by the Head Housekeeper)
  • Maintain team morale and engagement, aligning with Atlas values:
    • Be Guest Focused
    • Work Together
    • Show Commitment
    • Strive for Quality

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Issue Resolution & Performance

  • Report room/property issues to relevant teams (e.g., Maintenance)
  • Train and support Housekeeping Assistants through coaching and performance management
  • Use service recovery principles to effectively manage guest complaints

Benefits

Accommodation & Savings

  • Hotel rooms across any of Atlas’ 59 hotels (Holiday Inn Express, Hampton by Hilton, Holiday Inn) at £25 per night
  • Discounts:
    • 50% off food and drink
    • 60% employee discount for IHG Hotels worldwide (6,600+ hotels)
    • Friends & Family Discount – up to 45% off for dependents and guests

Financial & Wellbeing Support

  • Bank Holiday & annual leave (which increases with length of service)
  • Annual ‘thank you’ bonus after 2 years for long-term commitment

Wellbeing & Recognition

  • HSF Health Plan (free dental/optical/health benefits) for employees and families
  • HSF Perkbox access to discounts from major brands
  • Online GP service, counselling support and a 24-hour helpline
  • Pension scheme (auto-enrolment via The People’s Pension)
  • Employee of the Quarter recognition (included in our annual awards)

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Work-Life Balance

  • Stable rota: Fixed schedule for the next 4 weeks (balancing career and personal life)
  • Flexible breaks: Free/discounted food on shift

Why This Opportunity?

  • Growth & training: Enter a World of Opportunity at Atlas Hotels with long-term career prospects
  • Inclusive recruitment: Commitment to equal employment rights, including for disabled talent

Disability Confident Commitment

Atlas Hotels is Disability Confident Committed, ensuring accessibility in recruitment. If you require adjustments or accommodations for the process, please contact HR@atlashotels.co.uk.

  • For feedback on applications, use the same email.
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Skills

Supervision
Cleaning Standards
Team Leadership
Performance Management
Coaching
Complaint Handling
Service Recovery
Communication
Quality Control
Hygiene Management

Location

Leeds, England, United Kingdom

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