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Crieff Hydro Hotel and Resort

Housekeeping Supervisor - Guest Lodges

Crieff
Posted 3 days ago
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Housekeeping Supervisor - Guest Lodges

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique, set in three stunning Scottish locations. Some are big, others small, but all offer:

  • Fantastic food and drink
  • Cosy beds
  • Rich activities for guests

We offer expansive benefits to make the most of life outside work and foster an inclusive culture where everyone feels heard and valued.

We treat our guests like family and support our team just the same. If you live by our values—Be Creative, Be Curious, Be Thoughtful, Be Positive, Be You—you’ll belong.


Crieff Hydro Hotel

Located in the heart of Scotland, we span 900 acres in Perthshire. For 150 years, we’ve welcomed generations as a home from home.

  • 215 hotel bedrooms
  • 55 self-catering lodges
  • 6 restaurants
  • 60+ activities, including:
    • Spa
    • Leisure centre
    • Horse-riding centre
    • Action Glen adventure trails

Everyone—and every interest—is catered to.


About the Role

At the Crieff Hydro family of hotels, we offer a range of accommodation—including 57 self-catering lodges—designed to deliver guests their ideal home-away-from-home experience.

As our Self-Catering Supervisor, your focus will be on upholding impeccable standards:

  • Checking and approving lodges before guest arrivals.
  • Coordinating with the housekeeping team.
  • Ensuring every detail measures up—from pristine kitchens and spotless bathrooms to flawlessly made beds and thoughtful touches that exceed expectations.

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Note: Are unable to provide staff accommodation for this role. Two positions are available—either a 16-hour or 30-hour weekly contract, based on individual and business needs.


What We Need From You

  • Previous experience in housekeeping or accommodation supervision, ideally in self-catering or hotel environments.
  • A keen eye for detail to guarantee five-star standards in every lodge.
  • Ability to inspect, approve, and provide detailed feedback to housekeeping teams, ensuring consistency across 57 lodges.
  • Proactive and efficient with daily checklists and deadlines.
  • Friendly and approachable—ability to engage with guests during stays.
  • Strong problem-solving skills to handle last-minute changes, upgrades, or guest requests.

If you thrive in hospitality—mining in catering to communities with high standards and a passion for creating a welcome environment, we’d love to hear from you!


What You’ll Get From Us

Key Benefits

  • Live-in Accommodation:
    • Affordable on-site housing with (bills included) may become available.
    • Most single, en-suite rooms—though not guaranteed.
    • Availability/cost (HMRC-aligned) discussed at interview.

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  • Discount & Wellbeing Perks:

    • 30% off food/drinks/retail, discounted leisure memberships.
    • Hotel stays at 30% reduction across all of our locations—min rate £30/night!
  • Financial & Social Rewards:

    • Refer a Friend Bonus: Up to £250–£500 per successful recommendation (staff or management).
    • Guest Mention Rewards: £5 per glowing review shoutout.
  • Work-Life Balance & Growth:

    • Environment with fun team culture and well-being priority.
    • Career progression across seven hotels, in multiple roles.
  • Wellbeing Support:

    • 24/7 confidential support via our Health Assured Employee Assistance Programme (mental health, finance, more).
  • Team Culture:

    • Annual staff party & ongoing team events—all about celebrating our people!

Careers at the Crieff Hydro Family of Hotels

Stay updated with the latest job openings and insights via our dedicated Careers pages:

📘 Facebook: Crieff Hydro Family Careers | Crieff 📱 Instagram: Check our network


≥ Critical Note ≤ This role does not qualify for sponsorship. To apply, you must have the right to work in the UK.

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Skills

Housekeeping
Accommodation Supervision
Attention to Detail
Guest Satisfaction
Organizational Skills
Problem-Solving
Team Coordination
Communication
Proactive Approach
Hospitality

Location

Crieff, Scotland, United Kingdom

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