Warner Hotels
Housekeeping Supervisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Join our team at Lakeside, part of the Warner Hotels Group
This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.
Warner Hotels are recruiting for a Housekeeping Supervisor on 12-month fixed-term contracts to cover a period of maternity leave. In this role, you will lead, motivate, and support the housekeeping team to ensure guest rooms and public areas consistently meet the highest standards of cleanliness, presentation, and hygiene. By maintaining exceptional quality standards and fostering a positive team environment, you will play a key role in enhancing the guest experience, driving customer satisfaction, and supporting the smooth, efficient operation of the property.
The Housekeeping Supervisor Has The Following Responsibilities
Operational Oversight
- Act as the on-shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain a visible presence in public areas to support guest satisfaction.
Team Support & Leadership
- Provide support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Lead by example, fostering a positive and collaborative working environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Financial & Commercial Awareness
- Monitor upselling opportunities across rooms, F&B, leisure, and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while maintaining guest experience standards.
Communication & Reporting
- Conduct thorough shift handovers to ensure continuity.
- Prepare reports on key events, guest feedback, and operational challenges.
- Escalate urgent matters to senior leadership as required.
Emergency Response
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Event & Function Support
- Liaise with organisers and internal teams to ensure event requirements are met.
Why Work for Warner Hotels?
- Free use of gym and leisure facilities
- 60% discounted food onsite
- Pension scheme
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 28 days annual leave per year (Inclusive of Bank Holidays)
- Cycle to Work Scheme
- 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
- Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
- Life Assurance
- Free Car Parking onsite
- Family Friendly policies
- Refer a friend scheme
- Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
- Access to a discounts platform including a points-based discount plan to increase your retail discounts
- Access your wages on demand through Aslan
- Employee Assistance Programme
- L&G Care Concierge
- Glow Getters and Long Service Awards
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Ready to discover your glow?
Be part of something more than a hotel — where your personality shines and your ideas matter.
Inclusion Statement
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities, and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Apply (by clicking the relevant button) after checking through all the related job information below.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills