Champneys
Housekeeping Supervisor
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Housekeeping Supervisor
Housekeeping Supervisor – Champneys Springs
About Champneys
At Champneys, we’ve been redefining health, beauty, and wellbeing since 1925. As a family-owned business, we deliver luxurious spa experiences across the UK through our elite resorts, hotels, and health clubs.
With exceptional standards, a people-first culture, and a commitment to innovative wellness, we bring our guests—and employees—the best moments of relaxation and renewal.
The Role
We’re searching for an experienced Housekeeping Supervisor to lead our housekeeping department with precision, passion, and people leadership. In this role, you’ll oversee cleanliness, team motivation, and outstanding service across guest areas while ensuring every detail meets our premium standards.
Key Responsibilities
- Support the day-to-day operations of the housekeeping team, maintaining & surpassing departmental standards
- Supervise and coach the housekeeping team, fostering a culture of excellence, precision, and guest-first service
- Inspect guest rooms and public spaces to guarantee impeccable standards are upheld
- Oversee laundry operations and guest laundry services, ensuring efficiency
- Develop team members through training, mentoring, and performance management
- Assist with recruitment, onboarding, and performance reviews
- Act as a backup for the Head of Housekeeping when required
- Identify and report maintenance issues promptly
- Manage stock levels & budgets, supporting cost control within department goals
- Deliver exceptional guest service at every interaction
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What We’re Looking For
- Proven experience in a housekeeping supervisory role (preferably within hospitality)
- Strong leadership skills: ability to motivate, mentor, and lead a team effectively
- Sterling attention to detail and unwavering commitment to high standards of cleanliness
- Proactive, hands-on approach—some floor management still required
- Excellent organisational & communication skills to thrive in a fast-paced team
- Knowledge of health & safety and COSHH procedures
- Experience with rota planning or workforce management systems (preferred)
Why Join Champneys?
You won’t just get a job at Champneys—you’ll redefine your career in a supportive, values-driven, and employee-focused environment.
Career Growth & Benefits
- Work for a premium wellness brand synonymous with relaxation, health, and luxury
- Unlimited opportunities for learning and development through in-house training programmes
- Thriving team culture that values collaboration and colleague mental wellbeing
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Wellbeing Perks That Inspire
We go beyond standard benefits to help you feel your absolute best, inside and out:
✱ Health & Wellness Incentives ✱ Digital Fitness Programmes ✱ Nutritional Guides & Recipes ✱ Self-Guided Meditation access ✱ Wellbeing Podcasts
Luxury & Rewarding Perks
A Champneys-affiliated employee gets:
- Champneys Web App: schedules, timesheets, annual leave management
- Employee Network through in-house social media channels
- Employee Assistance Programme (including free counselling & legal advice)
- Discounts: shopping vouchers, financial support, and even opportunities to host friends & family at Champneys
- 50% off all Champneys products
- 25-50% discounts on Elemis, Clarins, Champs Health Clubs & select Merlin Attractions
- Complimentary Spa Day upon successful completion of probation
- Introduce a friend rewards
- Long Service Celebrations
- Free Parking ((selected Champneys locations)
- Professional Uniform Provided
Guest rooms pristine. Teams energised. Everyday a new best moment. Be part of the Champneys Difference.
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