Retirement Villages Group
Housekeeping Team Leader
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Housekeeping Team Leader
We are excited to be preparing to open the doors to Paramount Place Retirement Village, our brand-new retirement community in the heart of Tunbridge Wells, and we are looking for an experienced and passionate Housekeeping Team Leader to join us on this exciting journey.
This is a unique opportunity to play a key role in shaping the housekeeping service from the very beginning. As a new site, this will initially be a hands-on role, where you will lead by example while helping to build, develop and grow your team as new residents move into the village and services scale up.
Hours
- 37.5 hours per week
- 5 days over 7
- Flexibility required to work shifts between 8am and 8pm
About the Role
As Housekeeping Team Leader, you will play a vital role in ensuring our residents feel proud, comfortable and happy in their homes and throughout the village. You will be a strong people manager who motivates and supports the team while maintaining exceptionally high housekeeping standards.
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You will oversee daily housekeeping operations, manage rotas and staffing, and ensure your team consistently delivers a high-quality service with warmth, professionalism and care.
This is a fantastic opportunity for someone who enjoys building teams, creating positive working cultures and making a genuine difference within a community-focused environment.
Key Responsibilities
- Lead, motivate and support the housekeeping team, setting high standards and leading by example
- Manage staffing levels and rotas to ensure effective daily operations
- Clean and sanitise residents’ apartments, including bedrooms, bathrooms and living areas
- Maintain the cleanliness and presentation of all communal areas, including lounges, dining areas and recreational spaces
- Support laundry services, including washing, drying and folding residents’ clothing and linen
- Ensure waste and recycling are disposed of correctly
- Monitor stock levels of cleaning supplies and arrange replenishment where required
- Respond professionally and compassionately to resident and family requests
- Foster a warm, friendly and supportive atmosphere throughout the village
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About You
- Previous housekeeping supervisory or management experience is essential
- Strong leadership skills with the ability to inspire and develop a team
- Excellent attention to detail and commitment to high cleanliness standards
- Compassionate, respectful and resident-focused approach
- Strong communication and interpersonal skills
- Able to work independently as well as collaboratively within a wider team
- Flexible and adaptable approach to working in a growing environment
What We Offer
In return, we offer a fantastic range of benefits including:
- Pension scheme
- Enhanced annual leave
- Birthday leave
- Employee reward schemes
- Volunteering days
- Career development opportunities
- Plus much more!
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