LQ Resorts
Housekeeping Team Member
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Job Description
Location: Northney Road
Job Title: Housekeeping Assistant
Department: Housekeeping
Reporting To: Housekeeping Manager
Primary Job Purpose
- Rate of Pay: from £8.00 to £12.71 per hour
- Shifts: Midweek and Weekends
An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.
About The Role
Primary Job Purpose:
An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.
Roles And Responsibilities
- To be responsible for the cleanliness throughout the hotel and guest bedrooms, corridors, and public areas including back of house areas
- Enter and prepare the room for cleaning i.e. stripping beds, emptying bins, collecting dirty bathroom towels.
- Ensure that cleaning is to the company standards
- Replenish guest amenities as and when required
- Respond to any guest requests
- Report any maintenance issues within the rooms
- Replenish work trolleys and clean linen on a daily basis
- Ensure cleaning is consistent in every room
- Working quickly and efficiently so guests’ rooms are ready on time for arrival
- Maintain a high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
- Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as left luggage policy.
- Be aware of and follow all Health and Safety procedures
Key Skills
- Good teamwork and can work well alone
- Thrives on routine daily tasks
- Ability to work to deadlines
- Positive ‘can do’ attitude
- High standards of presentation, organisation, and cleanliness
- Great attention to detail
- Polite
- Reliable and can work under pressure
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All Staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the forefront of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a one-time event
- To create a team that is enthusiastic, consistent, and committed in the workplace that encourages an open, honest, and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on a monthly basis
- Extra days holiday after 2 years
Skills Required
- Ability to work to deadlines
- High standards of presentation, organisation, and cleanliness
- Great attention to detail
- Reliable and able to work under pressure.
- Able to work as a team or alone
- Able to follow instruction
- Ability to read instructions
- Flexible approach to work
- Positive can-do attitude
- Thrives on routine daily tasks
Attitude
- Polite
- Helpful to guests requiring assistance
- High standard of personal appearance
- Respectful
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting, and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting, and event spaces.
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Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award-winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting, and event spaces.
Company Culture
Why LQ Resorts?
Our Company
LQ is a family-run, collection of quality destination-led Hotel Resorts.
Its family ethos, values, and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long-term relationships with our guests and never seeing them as a one-time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest, and supportive culture, working together to create excellence.
Our Values
- To see each guest as part of a long-term relationship, not just a one-time event
- To focus on the guest experience at all times and continually strive to delight time after time
- To create a team that is enthusiastic, consistent, and committed in a workplace that encourages an open, honest, supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
- To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts.
- Supporting our team’s physical and mental health
- Providing free gym membership
- Delivering employee recognition programmes to reward hard work and effort.
- Creating an environment that supports the development of skills, knowledge, qualifications, and career progression
- Discounts across all Resorts, to encourage leisure time
Required Criteria
- Willingness to undertake further training.
- Housekeeping
- Cleaning
Desired Criteria
- Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
- Manual Handling
- Knowledge of hotels and housekeeping.
- Working in the hospitality industry
Closing Date
Monday 31st August, 2026
Contract Type
full time
Salary
From £8.00 Hourly to £12.71 Hourly
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