LGH Hotels Management Ltd
Housekeeping Team Member
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Housekeeping Team Member
Housekeeping Team Member – Holiday Inn London - Sutton
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The Opportunity
As a Housekeeping Team Member, you will play a vital role in ensuring our hotel remains clean, comfortable, and inviting for every guest. Your responsibilities will include:
- Servicing guest rooms and public areas to company standards and within strict timeframes.
- Maintaining high cleaning standards across all guest room categories and public spaces, including:
- Guest bedrooms
- Linen rooms
- Storage cupboards
- Reporting any damages or breakages promptly to facilitate timely repairs.
- Ensuring proper inventory management by:
- Returning all equipment to designated storerooms at the end of each shift.
- Keeping stock rooms and work areas clean and well-organised.
Benefits
Joining Holiday Inn London - Sutton comes with excellent benefits, reflecting our commitment to your well-being and career growth:
- Enviable employee discounts on room bookings across the LGH hotel portfolio.
- IHG Employee Room Benefit Programme access (T&Cs apply).
- 24/7 Employee Assistance Programme for personal guidance and support.
- Refer a Friend Scheme – earn £500–£1000 per successful referral.
- Hospital Plan for peace of mind.
- Online Health Portal for well-being resources.
- Eye Care benefits.
- Employee Discount Schemes – access to 100+ discounts (groceries, fashion, travel, utilities, entertainment).
- Pension Scheme to secure your future.
- Free meals on duty to keep you energised.
- Cycle to Work Scheme via Halfords – save on cycling equipment while boosting fitness.
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Ideal Candidate
We’re looking for a detail-oriented, customer-focused professional who thrives in a fast-paced environment. Essential qualities include:
- Prior experience in housekeeping or housekeeping-related roles.
- A strong commitment to excellence in cleaning and presentation.
- A passion for outstanding service and pride in maintaining pristine rooms and spaces.
- Reliable teamwork – able to collaborate effectively, work punctually, and prioritise tasks.
- Exceptional time management to meet standards within tight deadlines.
- Physical fitness, strength, and endurance to handle:
- Lifting heavy equipment/linen.
- Extended standing periods.
- Fast-paced workflows.
- Strong communication skills to liaise with other departments (e.g., front desk, maintenance).
- A positive attitude with a willingness to learn and adapt.
- Familiarity with health and safety protocols and safe chemical usage.
- Keen eye for detail to spot and address issues like stains, damages, or areas needing extra care.
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The Hotel
Location & Accessibility:
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Located in the heart of Sutton, offering:
- Easy access to Sutton Train Station (April 2024 opening).
- Proximity to town centre shops, restaurants, and amenities.
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Travel connections:
- 30-minute fast train ride from Sutton to London Victoria.
- 45-minute drive to Gatwick (LGW) and Heathrow (LHR) Airports.
- On-site parking available for guests.
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Event Spaces: The hotel’s Epsom Downs Racecourse is a short drive away.
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Local Activities:
- Horse racing at Epsom Downs (15-minute drive).
- Tennis at Centre Court Wimbledon (30 mins).
- Attractions like Hampton Court Palace, Maze, and Chessington World of Adventures (all within 30 mins).
About Us
LGH Hotels Management is the leading hotel group in the UK, offering 42 vibrant hotels under globally recognised brands like Holiday Inn, Crowne Plaza, and Best Western. All hotels are strategically located in prime UK destinations, providing an exciting and varied career path for hospitality professionals.
Join our dynamic team and take pride in shaping the future of the UK hospitality sector!
Find out more about our hotels at www.lgh.com.
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