Bath & North East Somerset Council
Housing Adviser
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Housing Adviser
**Housing Advisor – Personal Assistant (PA) in Housing Options & Homelessness Team
About Bath & North East Somerset Council
At Bath & North East Somerset Council, we aim to improve people’s lives through dedicated public services.
About The Team
The current exciting phase for housing services at Bath & North East Somerset. Changes are taking place as we implement an organisational restructuring, including the new Housing Plan 2025-30—an ambitious roadmap for future developments over the next five years.
We are now recruiting for an enthusiastic Housing Advisor to join our Innovative Housing Options & Homelessness Team, where roles can make a real difference to vulnerable families and individuals.
About The Role
You will work alongside 12 other colleagues, providing a high-quality service focused on preventing and relieving homelessness. This includes:
- Offering housing advice and assistance
- Conducting homelessness assessments
- Managing temporary accommodation if needed
B&NES prides itself on the effectiveness of its housing team, reflected by the relatively low household numbers currently in temporary accommodation—a direct result of the team’s strong efforts.
- Primary location: Bath (some travel to Keynsham or Midsomer Norton may be required)
- Opportunity to work from home (after mutual agreement)
- Visit clients in their homes/environments may be necessary
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Note: This post is a temporary contract expiring on 30/06/2027.
About You
To qualify for this role, we require:
✔ A clear understanding of housing and homelessness legislation, plus frontline experience in:
- Housing advice
✔ Equivalent qualification such as:
- A degree and/or
- A specialist qualification in Housing Advice or related field
✔ Strong communication skills enabling:
- Influencing stakeholders
- Empathetic engagement with challenging situations/behaviours
✔ Effective problem-solving in fast-paced, high-pressure environments, maintaining competence, composure and integrity
✔ Basic record-keeping and IT skills required (experience with housing databases as a plus)
You Can Expect
- Tailored induction program
- Regular one-to-one supportive supervision within the team
- Extensive training support, including:
- Guidance on IT proficiency
- Safeguarding and Child Protection seminars
- Further professional career development, such as:
- Apprenticeships
- Additional certifications via applied opportunities, like shadowing & coaching
How to Proceed
For clarification, or an informal discussion about the role, contact:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Amanda Taylor (Assistant Team Manager – Housing Options) 📞 01225 396336
Victoria Canavan (Senior Housing Advisor) 📞 01225 396261
Interview date: To be confirmed (TBC)
Important Notice: This advert may close earlier due to high demand. Applicants are encouraged to apply immediately.
Key Policy Note for Applicants
Applications from redeployees on B&NES’s at-risk employment register may receive prior preference (provided all essential criteria are met).
Bath & North East Somerset Council Overview
Why join us? You’ll impact communities daily and prioritize best outcomes for residents. Our collective values guide our work, communication standards, and Public Service Delivery philosophy.
Our Commitments: 🌱 Diversity & Inclusion: Actively seek diverse talent, learning from differences 🏥 Disability Confident Employer status applied throughout our processes
Flexible work arrangements such as job share, part-time roles welcomed—subject to operational feasibility.
Mandatory Requirement: A DBS Basic Background Check.
Safeguarding Audit Reminder As an employer, the council is committed to safeguarding well-being, including notifications to Child Safety Officers. All staff will go through Enhanced DBS checks as required.
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