Broxbourne Council
Housing Allocations Officer
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Housing Allocations Officer - Ref: HAO
Starting salary £31,226.52 p.a.
An exciting opportunity has arisen to join Broxbourne Council’s Housing Allocations Team. This is a key role within the Council’s Housing Service, responsible for ensuring that applicants receive fair and consistent access to social housing. As a Housing Allocations Officer, you will assess Housing Register applications, determine levels of housing need in line with the Council’s Allocations Policy and relevant legislation, and guide applicants through the allocations and bidding process.
Key Responsibilities
- Work as part of a busy, supportive team.
- Collaborate with housing associations, internal departments and external agencies.
- Deliver a transparent and efficient allocations service.
Requirements
- Previous experience working within a local authority housing setting.
- Knowledge of the relevant legislation.
- Highly motivated with a genuine interest in helping people.
- Previous experience working in a customer-facing role.
- Excellent communication skills.
- Good written and analytical skills.
- GCSE (or equivalent) in English and Maths.
- Full driving license.
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Working Conditions
- Employer: Borough of Broxbourne
- Location: Cheshunt, Hertfordshire, EN8 9XQ.
- Hybrid Working: Available.
- Contract: Permanent.
- Working Pattern: Full Time.
- Hours: 37 hours per week.
- DBS check: Yes.
- Closing date: 02/08/2026 at 23:55.
- Reference: HAO.
Benefits
- Generous leave entitlement.
- Employee Assistance Programme.
- Benefits platform.
- Full training and development programme.
- Membership of the Local Government Pension Scheme.
- Free membership to the Council’s local leisure centres.
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About Us
- We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).
- We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults.
- Broxbourne Council is an Equal Opportunities employer.
How To Apply
Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
Contact Information
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509
Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk
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