What You'll Need

To succeed in this role, you will need experience of supporting, developing or administering line of business ICT systems in a housing, public sector, ICT or similarly regulated environment. You will also need experience of business analysis, process mapping, requirements gathering and translating service needs into system or reporting solutions.

• Strong organisational and data management skills, with the ability to manage multiple pieces of work simultaneously, accurately and to deadlines.
• Confident interrogating, analysing and presenting data clearly using appropriate reporting tools with proven skills in Power BI or similar tools.
• Ability to communicate technical matters clearly to non-technical users.
• Strong interpersonal skills to work effectively with colleagues, users, managers, ICT and suppliers.
• Good awareness of data protection, information governance, cyber security principles and the need for robust change control.

Why Join Us?

You’ll be part of a forward-thinking organisation focussed on delivering practical, high quality public services. You will join a supportive team where your work directly contributes to improved housing service delivery, better data quality, stronger compliance assurance and more efficient ways of working.

If you’re passionate about using systems, data and digital tools to improve services and make a difference, we’d love to hear from you.

What We Offer

• Hybrid working contract with a requirement for some duties to be carried out at home and some on site.
• Extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable).
• Appointment subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.

How to Apply

For an informal discussion about the role please contact Gareth Youlden, Head of Technology and Information Services, at gareth-youlden@tamworth.gov.uk.

For further information and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please email recruitment@tamworth.gov.uk.

Closing date: 9 August 2026

Interview date: To be confirmed

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting.

Additional Information

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services. DBS checks are required for relevant posts.