Citizens Advice
Housing Caseworker / Trainee Housing Caseworker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Choose cookies
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
Join the Team Making a Difference in Leeds!
Do you believe in social justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 30,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Housing Caseworker / Trainee Housing Caseworker
Qualified NJC Salary Scale Points 18-22 (£31,536 - £33,698)
Trainees NJC Salary Scale points 7-12 (£26,402 - £28,597)
We are looking to expand our casework team with specialists in housing.
As a Housing Caseworker, you will work closely with the Housing Solicitor and Money Advice Team in particular, advising clients on a range of housing issues, including homelessness, possession and eviction, disrepair, and renters’ rights. An understanding of eligibility and scope for legal aid would be an advantage. This role is also open to applicants interested in a trainee position. This would suit an experienced generalist adviser or caseworker looking to specialise in housing.
All applicants should be organised, with the ability to work independently. Strong verbal and written communication skills are essential as is the ability to listen, engage and empathise with vulnerable clients.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
🔍 What We Offer
- Competitive salaries
- Flexible working patterns with the option of hybrid working for most roles
- Supportive, inclusive work environment
- Ongoing training and development to help you grow
- A real chance to make an impact in the lives of people across Leeds
💬 Who We’re Looking For
We’re seeking people with strong communication skills, resilience, a commitment to social justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an energy issue, guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.
Closing date: Monday 3rd August at 9am
Interviews will be held from Wednesday 12th August onward
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location