Hays
Housing Disrepair Surveyor
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Disrepair Surveyor – London Local Authority
About the Role
A forward-thinking London local authority is seeking an experienced Disrepair Surveyor to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services.
Your Role
As Disrepair Surveyor, you will play a key role in supporting the delivery of high-quality disrepair services across the borough. Working closely with the Disrepair Manager and wider housing teams, you will deliver technical surveying expertise, manage complex cases and ensure works are completed to a high standard.
This is a field-based role, involving regular site visits across the borough, diagnosing repairs, managing contractors and ensuring timely and compliant service delivery.
Key Responsibilities
- Leading on the diagnosis and resolution of disrepair cases, including legal and complex works
- Producing and managing Scott Schedules and supporting legal processes where required
- Undertaking site inspections, post-inspections and quality assurance checks
- Managing contractors to ensure timely delivery, quality and value for money
- Monitoring and reporting on performance, risk and service delivery outcomes
- Ensuring compliance with health & safety, CDM regulations and building safety requirements
- Supporting customers through complex cases, ensuring a high standard of customer service
- Working collaboratively with internal teams, including tenancy, legal and repairs services
- Contributing to service improvements and performance optimisation
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You will play a key role in delivering a proactive, customer-focused disrepair service while ensuring compliance and mitigating risk.
What You’ll Need to Succeed
To be successful in this role, candidates should bring:
- Strong experience in housing disrepair surveying within the public sector
- Proven ability to diagnose building defects and deliver effective remedial solutions
- Experience managing contractors, work orders and post-inspections
- Knowledge of housing legislation, disrepair processes, and health & safety requirements
- Ability to manage a high-volume, fast-paced workload across multiple sites
- Strong communication and stakeholder engagement skills
- A customer-focused, pragmatic approach to problem-solving
- Relevant building/construction qualification or equivalent experience
- Full UK driving licence and access to a vehicle for business use
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What You’ll Get in Return
Successful candidates will benefit from:
- Salary: £50,085 – £52,194 per annum
- Annual leave: Up to 31 days, plus bank holidays, with the option to purchase 10 additional days
- Opportunity to shape the future of housing asset management and repairs services in a major London borough
- A key role within a high-impact transformation programme
- Collaborative and supportive working environment
- Competitive local government benefits package, including access to the Local Government Pension Scheme—a market-leading defined benefit scheme with circa 20%+ employer contribution
- Flexible working opportunities
Next Steps
This campaign is being managed exclusively by Hays. If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV. For a confidential discussion or further questions, contact directly using the Hays contact details.
(Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy, and Disclaimers found at hays.co.uk.)
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