Home Group
Housing Management Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Housing Management Coordinator
Housing Management Coordinator
Position Overview
- Salary: £27,500 per annum (pro-rata), £14.06 per hour
- Benefits: Great benefits including Health Cash Plan
- Hours & Contract: Permanent, part-time (22.5 hrs/week) on a rota system including weekends.
- Location: Wilkinson House covering properties across Wymondham & Norwich
- Notes: No CoS offer for this role
"Home, a place where you belong"
About the Role This is a great opportunity for a Housing Management Coordinator to join our team.
As our Housing and Property specialist, you’ll provide tenancy support to ensure customers have safe, well-maintained homes.
Your primary responsibilities will include:
- Supporting customers to manage and maintain their tenancies and rent accounts to progress toward secure, long-term accommodation.
- Working with customers who have experienced homelessness, including those with needs such as offending, physical/mental health challenges, or substance misuse.
What You’ll Do
-
Customer Engagement
- Help ensure customers’ properties are homes they can be proud of through active engagement in their tenancies.
- Assist with housing benefit claims, ensuring payments are applied to rent accounts.
-
Tenancy Compliance & Action
- Issue and sign warning letters and notices (where necessary), including court attendance when required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Property Turnaround
- Prepare rooms for new customers on time, aiming to maximize occupancy by reletting vacancies swiftly while meeting maintenance standards.
-
Compliance & Maintenance
- Ensure health and safety compliance and high maintenance standards across properties.
Why Join Us?
We’re more than an employer—we’re a place where you feel valued.
- Great training & support from a friendly team.
- Make a real difference every day.
- Rank among the UK’s top 10 Great Places to Work!
What You’ll Need (Requirements)
- Experience managing a housing management caseload.
- Knowledge of reletting rooms/units, rent collection, and formal tenancy action.
- Ability to take a lead role by guiding colleagues and offering support.
- Initiative to work independently, fostering positive influence across diverse customer backgrounds.
- Confidence in collaborating with internal teams and external partners/agencies.
Why We stand out: #StrongerTogether
We thrive when we’re at our best, which is why inclusion, wellbeing, and diversity networks shape our culture.
Key Work Conditions
- Rota system: Monday–Friday, plus one Saturday every two weeks.
- Travel: Based at Wilkinson House, Wymondham, working across properties in Wymondham & Norwich.
- Mandatory: Must have a valid driving licence and an insured vehicle (business-use).
- Note: Expenses/mileage covered by us.
- Tech Skills: Comfortable managing systems for:
- Support plans, benefit claims, and tenancy sign-ups.
- DBS Check: Enhanced clearance required (cost covered by employer).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s in it for You? (Benefits)
-
Leave:
- 34 days per year (including bank holidays and a personal "me day").
- Increases to 39 days after qualification.
- Additional time off for volunteering.
-
Health Cash Plan:
- Annual savings of up to £1140 for you and dependents.
- Covers: Dental, optical, prescriptions, alternative therapies, and more.
-
High Street Discounts:
- Over 800 deals on groceries, holidays, clothing, gadgets (e.g. phones/bikes/cars).
-
Career Growth:
- Program to develop in-role: "We Grow Our Own" (plan for future career steps).
-
Wellbeing Support:
- Ranked 10th Best UK Workplace for Wellbeing.
- Tools and support to ensure colleagues receive help when needed.
For adjustments or further questions, email: recruitment@homegroup.org.uk (Jobs may close early—apply promptly).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills