Barnsley Council
Housing Officer (Casework & Prevention)
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Housing Officer (Casework & Prevention)
Housing Advisor – Prevention of Homelessness
Position reference: 50124620
Location & Details
- Directorate: Public Health and Communities | Service: Resilient Communities
- Salary: £35,412 – £38,220 per annum
- Hours per week: 37 (Flexible working arrangements accommodated)
- Contract type: Permanent
Key Information
- Closing date: 10/07/2026 at 23:59
- English: Must speak to an appropriate standard
- Standby duties: Payable for out-of-hours responses under a rota system
- Criminal record check: Basic disclosure required
Yours to Resolve
We’ll accommodate reasonable requests relating to caring responsibilities or flexible working needs. All applicants should confirm start date readiness, including valid visa/work permits where applicable. Note: Organisation does not hold a Home Office sponsorship license and currently cannot support visa/work permit applications.
Pension guidance is advised if you are in receipt of a state/local government pension upon joining Barnsley Council.
About the Role
We are seeking a passionate Housing Advisor to join the Housing Options Team, focused on preventing homelessness in the Barnsley borough. In this role, you’ll provide frontline support, deliver statutory housing duties, and collaborate with partners to develop housing solutions.
Core Responsibilities
- Deliver a comprehensive housing options service, in line with Part VII Housing Act 1996 and Homelessness Reduction Act 2017.
- Conduct assessments, create personalised housing plans, and deliver housing advice to households at risk of homelessness.
- Prevent homelessness, helping clients retain their homes or secure alternative accommodation.
- Work proactively to include a trauma-informed, strengths-based approach in supporting sustainability and avoiding repeat incidents.
- Coordinate with internal services (e.g. social work, family services) and external agencies to enable long-term prevention.
- Act as a caseworker and advocate, ensuring service users receive timely and relevant support.
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This role contributes to a broader vision: homelessness in Barnsley should be rare, brief, and non-recurring, with strong partnerships driving positive outcomes.
Location & Travel
Office: Barnsley town centre (main base), with sessions potentially requiring attendance in other locations or home visits.
Person Specification
Must-Have Qualifications & Experience
- Essential qualification/experience: Level 4 qualification (e.g. in housing, social work, advice training) or equivalent.
- Casework & advocacy: Prior experience in managing client-facing cases and supporting vulnerable households.
- Engagement skills: Ability to collaborate effectively with multi-agency partners, delivering prevention-focused and commissioned housing support.
Personal Attributes
- Compassion & resilience: Motivated by making a difference in people’s lives through housing support.
- Strong interpersonal skills: Natural communicator in both written and verbal contexts.
- Knowledge of homelessness: Working understanding of Homelessness Prevention Plans, housing law, and current policies.
- Flexibility & adaptability: Willingness to work across a varied caseload, under pressure and to tight deadlines.
- Training & compliance: Willingness to receive additional training and engage in statutory requirements.
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Contact & Application Details
For an informal conversation about the role:
- Email: rachaeltodd@barnsley.gov.uk
- Call: 01226 787508
Support Materials
- Job profile: [Housing Advisor Profile.docx](opens document link)
- Vacancy profile: [Exposure Profile.pdf](opens document link)
Notes on applications:
- CVs not accepted for this role; apply via the employment portal.
- If you require support during the recruitment process, please disclose any needs to Barnsley Council.
Why Choose Barnsley Council?
- Careers focused on real impact—join an award-winning council serving 243,000+ residents.
- Second chances policy: We welcome diversity, equity, and fair hiring.
- Inclusive workplace: Commitment to creating a space where everyone’s contribution is valued.
- Benefits include:
- Flexible working
- Employee discounts
- Health, wellbeing, and career progression support
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