The City of Edinburgh Council
Housing Officer - North West Locality
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Housing Officer – North West Locality – Housing Service
Salary: £34,452 - £40,501
Hours: 36 per week
Do you enjoy working with people and partners and are looking for a career that brings different challenges and rewards every day? Are you creative, performance driven and have the skills and determination to improve the lives of our tenants, residents and make a positive contribution to our communities? A career in Housing could be for you!
Housing officers play an important role in delivering a wide range of housing management duties, community consultation, local investment and projects.
The housing officer is the key contact for our tenants who are experiencing difficulties with tenancy related issues and the ability to communicate with care, respect and empathy are key to this role.
We are seeking innovative and flexible individuals to join our locality housing teams across the city.
If you are someone who enjoys new opportunities, taking on challenges and building positive relationships with all sorts of people, we would love to hear from you.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council. Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Follow us on Twitter at @edincounciljobs
View Housing Officer job description
[https://www.edinburgh.gov.uk/downloads/file/39135/housing-officer-cec1329-jd]
View Housing Officer person specification
[https://www.edinburgh.gov.uk/downloads/file/40013/housing-officer-ps-08-06]
THE CITY OF EDINBURGH COUNCIL
About Us:
Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.
Our Culture:
Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.
Equality, Diversity and Inclusion:
We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.
Happy to talk flexible working.
Colleague Support and Wellbeing
As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.
We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.
We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.
Reasonable Adjustments:
We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills