Coventry City Council
Housing Options Officer
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Housing Options Officer
Our Values
In line with our One Coventry Values, we ensure our communities are represented across our workforce. We champion an inclusive organisation that celebrates diversity—including diversity of thought.
We particularly welcome applicants from minority ethnic, LGBT+, disabled, and neurodiverse communities to make a meaningful difference in our residents' lives.
Our core values:
- Open and fair: Transparency and fairness are at our heart
- Nurture and develop: We empower every individual to thrive
- Engage and empower: Collaboration and active listening drive success
- Create and innovate: We pioneer better ways of working
- Own and be accountable: Shared responsibility delivers better services
- Value and respect: Inclusion and equity shape everything we do
The Role: Housing Options Officer
We are seeking a motivated, resident-focused Housing Options Officer to join Coventry City Council’s Housing & Homelessness Service.
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Key Responsibilities:
- Provide expert housing advice to residents in crisis
- Assess homelessness applications and deliver legally compliant decisions
- Develop and implement Personalised Housing Plans to prevent homelessness
- Collaborate with landlords, partners, and support agencies to secure stable housing
- Maintain accurate case records while meeting statutory deadlines
- Offer high-quality, empathetic support with a solution-focused approach
Note: This role is exempt from the Rehabilitation of Offenders Act 1974. Appointment is subject to a satisfactory Disclosure & Barring Service (DBS) check.
Right to Work: All applicants must meet UK work eligibility requirements. No sponsorship available for this role.
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** Who We’re Looking For**
A capable professional who thrives under pressure and balances strong communication with adaptability.
- Ideal if you have experience in housing or homelessness support (though prior knowledge is not mandatory)
- Prime申请者将获得至少满足基本职责要求，并符合以下条件之一的保证面试机会：
- 退役军人或反复在武装部队
- 现身或曾育受管理
- 残疾人，或有着长期健康问题。
Why Join us?
Coventry is a city defined by innovation, creativity, and resilience. Our 5,100+ talented, diverse workforce embodies a commitment to making real change—guided by the belief that performing well isn’t just an option: it’s cultural.
We offer:
- A premium rewards & benefits package (explore here)
- Supportive systems to help you grow within our organisation
Are you the match we’re seeking? Apply today to drive impact in our community.
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