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We have an exciting opportunity for a Housing Services Manager to join an established housing association on a regional level in older people services.
This is a temp vacancy initially with the potential to go permanent. The proposed start date is mid-September.
The role covers the Lancashire patch, such as Ormskirk, Preston, Blackpool for example. Travel between schemes will be a big part of this position. Therefore, a full UK driving licence, access to your own vehicle, and business cover is required.
A basic DBS is also needed.
This is full time, Monday to Friday 9-5 on-site as and when needed.
Your new role
- Lead high-quality older people's housing services across your region, hitting key targets for voids, allocations, tenancy and leasehold management, and customer safety.
- Act as the allocations lead, working with care teams, partners and local authorities to maximise income and ensure smooth lettings.
- Manage budgets, ensure value for money, and keep services fully compliant.
- Lead and support your team, maintaining strong performance and ensuring staffing meets operational needs.
- Drive resident engagement, lead scheme meetings and resident groups, and respond to feedback in line with customer values.
- Ensure your area meets all health, safety and safeguarding requirements.
- Build strong stakeholder relationships, handle councillor queries and customer complaints, and support Service Managers with new ways of working.
- And also deputise when needed and take part in the out-of-hours rota.
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What you'll need to succeed
- Strong experience in housing management, including voids, allocations, tenancy and leasehold services.
- Proven ability to lead teams, manage performance, and maintain service standards.
- Understanding of older people's services is desirable.
- Excellent organisational skills and ability to manage your own diary.
- Full UK driving licence, access to your own vehicle, and business insurance are required.
- A basic DBS is necessary for this role also.
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What you'll get in return
- Full time, weekday hours.
- Weekly pay, hourly rate.
- Temp to perm opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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