South Norfolk and Broadland District Councils
Housing Standards Enforcement Officer
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Housing Standards Enforcement Officer - 2-Year Fixed-Term Contract / Secondment Opportunity
People and Communities Directorate
Join our Housing Standards team and play a vital role in improving residents’ lives across our communities. As a Housing Standards Enforcement Officer, you will be at the forefront of ensuring homes in the private rented sector are safe, warm, and healthy.
We welcome applications from both external candidates and internal employees seeking a development opportunity through a secondment arrangement (subject to managerial approval). This role offers valuable experience in private sector housing enforcement within a busy and ambitious Housing Standards service.
About the Role
This is a key role within our Private Sector Housing Investigations function. You will manage a varied and often complex caseload, using your knowledge of housing and environmental health legislation to investigate complaints, assess housing conditions, and take proportionate enforcement action where necessary.
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You will:
- Lead and manage complex enforcement cases from initial investigation through to resolution
- Inspect and assess housing conditions using the Housing Health and Safety Rating System (HHSRS), identifying Category 1 and Category 2 hazards and determining appropriate interventions
- Apply relevant legislation (including Housing Act 2004 and associated regulations) to drive compliance
- Prepare evidence and represent the Council in legal proceedings where required
- Work closely with residents, landlords, managing agents, and partner agencies
- Provide specialist advice and guidance to colleagues across the service
- Contribute to continuous service improvement and the development of best practice
About You
We are looking for a confident, proactive professional who can manage competing priorities and deliver effective outcomes in a regulatory environment. You will bring:
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- Strong working knowledge of housing, environmental health, or regulatory enforcement legislation
- Experience of managing complex investigations and enforcement action
- The ability to influence and negotiate with a wide range of stakeholders
- Excellent written and verbal communication skills
- A structured and organised approach to case management
- Confidence to make robust, defensible decisions
A relevant Environmental Health qualification (or progress towards one) is essential.
Why Join Us?
You will be joining a supportive and forward-thinking team, committed to improving housing conditions and protecting vulnerable residents. This is an excellent opportunity to make a tangible difference in the community while developing your professional skills in a dynamic enforcement environment.
Closing Date: Sunday 2nd August 2026
Interview Date: To be confirmed
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