Westmorland and Furness Council
Housing Standards Officer

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Location: Kendal Contract Type: Permanent Salary: £40,777 - £41,771
About this opportunity
Would you like to work in one of the most beautiful parts of the country? Westmorland and Furness Council is a relatively new unitary Council combining Barrow-in-Furness, Eden and South Lakeland districts. The new Council planning area is adjacent to two national parks, including the stunning Lake District National Park, which is a UNESCO World Heritage Site, as well as western parts of the Yorkshire Dales National Park. The national parks offer a rich tapestry of lakes, mountains and countryside, which offer extensive outdoor opportunities, whilst the towns and villages brim with local character. With friendly communities, low crime rate, cultural attractions and stunning locations Westmorland and Furness Council makes an attractive proposition for one and all.
Who we are looking for…
Westmorland and Furness Council is seeking to recruit a Housing Standards Officer. You'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement and regulatory compliance.
Key responsibilities will include:
- Undertaking property inspections and investigations, applying the Housing Health and Safety Rating System (HHSRS) to identify and assess Category 1 and Category 2 hazards
- Determining and implementing appropriate enforcement action in accordance with the Housing Act 2004 and associated legislation
- Preparing and serving statutory notices and taking formal enforcement action, including the use of Civil Penalties where appropriate
- Investigating complaints relating to housing conditions, disrepair and wider private sector housing issues
- Engaging with landlords, tenants, internal services and partner agencies to secure compliance and resolve cases
- Producing clear, accurate inspection reports, case records and evidential documentation to support enforcement action
- Contributing to the delivery of wider Environmental Health and Housing Enforcement functions and service objectives
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About You
To be considered for this Housing Standards role, you will have:
- Recent experience working within a Local Authority Environmental Health or Private Sector Housing service, with a clear understanding of regulatory and enforcement functions
- Sound working knowledge of the Housing Act 2004, HHSRS and associated housing enforcement legislation, and the ability to apply this in practice
- Experience of undertaking enforcement activity, including the preparation and issue of statutory notices and, where appropriate, Civil Penalty Notices
- Ability to manage a varied and demanding caseload independently, using your initiative to prioritise and progress cases effectively
- Strong communication and negotiation skills, with the ability to engage confidently with landlords, tenants and partner agencies, including in challenging situations
- Ability to produce clear, accurate and legally robust reports, records and evidential documentation
- A relevant Environmental Health qualification with EHRB registration, or be able to demonstrate equivalent knowledge, skills and experience
- Positive contribution to a team environment, supporting wider service objectives and continuous improvement
- Adaptability and responsiveness to service needs, including the ability to commence employment within required timeframes where possible
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)


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Application and Interview information
- Closing date: 28/07/2026
- Interview date: 12/08/2026
We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
If you experience any technical difficulties applying for this role, please contact the HR Systems Team at HR.Systems@cumbria.gov.uk.
DBS
Individuals may be required to have Baseline Personnel Security Standard checks in place for this role, dependent on access to specific government systems, which does include a Basic DBS check. The recruiting manager will discuss the requirements for this appointment, with the successful candidate.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
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