Akari Care
HR Administrator
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HR Administrator
Role:
The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Duties and Responsibilities:
- Management of the HR inbox and phoneline which is the first point of contact for general queries
- Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately
- Maintain accurate and up-to-date employee records and ER systems
- Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters
- Conduct calls with company leavers to support employee retention strategies
- Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders
- Support formal ER meetings through the provision of clear and accurate notetaking
- Provide administrative support to the ER advisors and management team
- Responding to reference request for current and previous employees
- Assist with HR projects and initiatives as required
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Essentials:
- Strong organisational and time management skills
- Previous experience working within an Employee Relations function
- Foundational knowledge of employment law and ER best practices
- Proficiency in Microsoft Office, excel and word applications
- Capable of generating reports and data when required
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Desirable:
- CIPD Level 3 (or working towards)
- Experience within the Social Care sector is advantageous but not a necessity
Above all we are looking for someone that shares in our company values. Applicants will need a personalised approach to both the role and other Colleagues, who treats people in a kind & caring way, can be trusted within their role displaying community spirit.
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