Origin UK Operations and Origin Amenity
HR Administrator
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Job Title
This role will act as the main point of contact in regard to HR admin and system queries, providing full HR admin support to our Origin Soil Nutrition business & the Sports and Landscapes Sectors.
Responsibilities
The HR Administrator is responsible for the timely and accurate delivery of all HR administration, and is responsible for recordkeeping, reporting, and information management systems, ensuring compliance with GDPR regulations.
The HR Administrator will support the HR team to provide a high-quality, responsive and customer-focused service.
The role requires exceptional attention to detail, a proactive approach to identifying and implementing process improvements, and a commitment to continuously enhancing systems, processes and ways of working. The successful candidate will demonstrate strong HR systems knowledge, take ownership of data accuracy and integrity, and actively seek opportunities to improve efficiency, compliance and the employee experience.
Main Responsibilities
HR Administration & Lifecycle Support
- Completing documentation across the full employee lifecycle including new starter paperwork, contracts, offer letters, right-to-work checks, probation confirmations, family leave, change to terms, leaver paperwork, and processing.
- Coordinating the onboarding and offboarding processes, including induction plans, system access, welcome communications, exit documentation, exit interviews and system deactivations.
Systems & Data Management
- Updating and maintaining HR databases and systems (e.g. BambooHR/trackers), including absence monitoring, training records, employee reviews and objectives, and long-term sickness tracking.
- Develop and maintain a strong understanding of HR systems and associated business processes, becoming a subject matter expert for day-to-day system administration and support.
- Be the primary contact for day-to-day troubleshooting and user support for the HR system (e.g. BambooHR), escalating issues as needed and supporting with any system upgrades or improvements.
- Producing accurate and timely HR reports.
- Conducting regular data accuracy in the system, identifying any discrepancies, missing data, and working with relevant colleagues to resolve issues and maintain high data integrity.
- Identify opportunities to maximise system functionality, automate manual processes and improve data quality, reporting capability and user experience.
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Process Improvement & Documentation
- Take a proactive approach to process improvement, recommending and implementing practical solutions that enhance the employee and manager experience.
- Support the delivery of HR and business improvement projects focused on systems, automation, reporting and compliance.
Recruitment & Engagement
- Assisting with recruitment administration including advertising, dealing with agencies, and interview scheduling.
- Supporting with the administration of employee engagement initiatives such as internal newsletters, recognition programmes, surveys, and wellbeing activities.
- Preparing communications in line with internal branding and tone, working with internal Marketing teams, as needed.
Compliance & Audit Support
- Conducting regular audits of HR system including user access rights and files to ensure records are accurate, complete and compliant, in preparation for internal and external audits.
- Monitoring and reporting of training completion and proactively following up with managers and employees.
- Organising and maintaining electronic and hard copy employee records, ensuring GDPR compliance and maintaining confidentiality of employee data at all times.
General Support & Collaboration
- Deliver a responsive, professional and customer-focused service to employees, managers and stakeholders across the business.
- Actively build positive working relationships and be recognised as a helpful and approachable member of the HR team.
- Take ownership of queries and requests, providing support wherever possible and escalating only where appropriate.
- Demonstrate flexibility and a willingness to support colleagues and the wider business, including assisting with activities outside of core responsibilities, where required.
- Collaborate effectively with departments such as Payroll and IT to ensure seamless service delivery and resolution of issues.
- Provide administrative support to the HR team.
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Skills Required
- Excellent attention to detail with a commitment to producing accurate, high-quality work and maintaining data integrity.
- Strong HR systems and IT knowledge, with the ability to quickly learn new systems and confidently support users.
- Experience using HRIS platforms (e.g. BambooHR) and a proactive approach to improving system processes, reporting and data quality.
- Good problem-solving skills, with the ability to identify root causes and implement practical solutions.
- Process-driven with a continuous improvement mindset and the confidence to challenge existing ways of working constructively and professionally.
- Demonstrates initiative and takes ownership of tasks, seeing them through to completion.
- Customer-focused, with a genuine desire to support colleagues, managers and stakeholders and provide an excellent service.
- Strong organisational skills with the ability to manage multiple priorities, work independently and meet deadlines.
- Excellent written and verbal communication skills with the ability to build effective working relationships at all levels.
- Discretion and the ability to handle confidential and sensitive information in line with GDPR requirements.
- Ability to occasionally travel within the UK as required.
Diversity & Inclusion
It’s you we’re interested in. At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.
Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.
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