Apricot
HR Advisor 35hrs p/w Head Office, London
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HR Advisor
Location: Head Office, Moorgate, London Contract: Permanent, Full-Time Hours: 35 hours per week (Monday–Friday)
Starting Pay: £30,000 per annum
About the Role
Join our Apricot team as an HR Advisor! We’re looking for a friendly, practical and confident professional to support our multi-disciplinary teams—warehouse, retail, field and head office—with day-to-day people matters.
You’ll act as a trusted advisor, resolving HR queries, employee relations issues, administration and recruitment, while ensuring our HR systems and processes run smoothly. Variety is key to our role: you’ll be the go-to for managers and teams when they need guidance, support, and pragmatic solutions.
This owner-led business values innovation and collaboration. If you thrive in a dynamic environment where ideas are welcomed, relationships matter and real impact is made, we’d love to hear from you.
Key Responsibilities
HR Administration & Systems
- Handle HR queries from retail, warehouse, field, and head office teams—escalate when extra support is needed.
- Manage key employee documents, including:
- Contracts and changes
- Flexible working requests
- Disciplinary paperwork
- References, maternity paperwork, and lifecycle documentation
- Maintain HR and payroll systems for new starters, pay updates, contract changes, and leavers.
- Support managers with onboarding and offboarding, streamlining processes with HR technology.
- Identify opportunities to automate workflows and reduce administrative burdens.
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Employee Relations & Manager Support
- Be the primary point of contact for managers and employees on HR matters, offering:
- Clear, fair advice
- Support for formal processes (e.g., investigations, conduct hearings, grievances, and flexible working)
- Coaching for performance reviews—especially during and after probation
- Adopt an open-door policy to foster early issue resolution and build trust with teams.
- Stay updated on UK employment law, ensuring policies align with current legislation.
Recruitment, Insights & Projects
- Lead recruitment efforts by posting roles through our ATS and Indeed, partnering with agencies and engaging hiring managers.
- Participate in interviews where valuable and explore creative sourcing strategies.
- Analyse people data, including trends around sickness, recruitment, and turnover.
- Synthesis feedback from exit interviews, pulse surveys, and engagement surveys into actionable insights.
- Assist the Head of HR with projects, policy reviews, presentations, and process improvements.
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Desired Candidate Traits
Experience & Skills
- Proven experience in HR or people management, ideally in retail or a fast-paced sector.
- Balanced approach—blending best practice with real-world adaptability.
- Confidence to guide managers through sensitive processes while advising impartially.
- Strong influencing skills, with ability to:
- Build relationships
- Challenge constructively
- Exceptional organisational skills, attention to detail, and clear written/verbal communication.
- Proficient in Microsoft Office: primarily Outlook, Word and Excel—use of data and numbers expected.
- CIPD accreditation is a plus but hands-on experience achieves the same impact.
Personal Characteristics
• Approachable, positive, and calm under pressure • Resourceful—happy to take initiative • Reliable executor who prioritises timely action even with shifting demands • Commercially minded, always seeking operational efficiency • Accountable, solution-oriented, and team player • Strong brand alignment and passion for fashion, keen to be a brand ambassador
Inclusivity Note
Please let us know if you require adjustments during recruitment or interview processes. Your comfort and accessibility matter to us.
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