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Are you an experienced HR professional who can provide confident, practical advice on complex people matters?
UK Power Networks is looking for an HR Advisor to join the HR Operations team in London, Elephant and Castle. This permanent role offers a salary depending on experience, a 7.5% bonus and the opportunity to work in a centre of excellence supporting managers across the business.
Role Overview
You will provide guidance and structured case management support on people policies and procedures, including sickness absence, disciplinary, grievance, performance improvement, discrimination, bullying and harassment, redeployment and redundancy matters. Working closely with managers, Trade Union and employee representatives, HR Business Partners, HR Services, Talent Acquisition, Payroll, Pensions, Legal and Occupational Health, you will help ensure cases are managed consistently, fairly and in line with policy.
Key Responsibilities
- Advise on employment law, terms and conditions, HR policy and procedures
- Manage casework to agreed timescales
- Maintain accurate HR system records for reporting
- Support managers with governance and audit actions
- Review employment change requests submitted through My UKPN
- Monitor sickness absence and poor performance
- Coach managers through each stage of the relevant process
- Support long-term sickness cases with Occupational Health input
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Role Requirements
You will play a key role in delivering a responsive HR Operations service, improving manager capability through coaching and workshops, supporting policy and procedure development, contributing to working groups and job evaluation panels where trained, maintaining reporting systems, providing management information and supporting welfare coordinator or call agent duties during system emergencies.
We are looking for someone who is a Chartered Member of the CIPD or currently studying towards CIPD, with experience managing complex HR cases and advising managers on policy, employment law and terms and conditions. You will bring strong communication, relationship-building and influencing skills, the ability to develop practical solutions, manage projects and see issues through to conclusion. SAP reporting experience, strong written skills, Microsoft 365 capability and experience working with collective agreements would be beneficial.
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Benefits
In return, you will receive:
- 25 days’ annual leave plus bank holidays
- Private medical cover
- Reservist leave
- Matched pension plan
- Tenancy loan deposit and season ticket loan schemes
- Tax-efficient benefits
- Occupational Health support
- Retail discounts
- Discounted gym membership
- Access to an Employee Assistance Programme
Application Details
If you can deliver accurate, consistent and commercially aware HR advice while providing excellent customer service, we would welcome your application. The closing date for applications is 19/07/2026.
Note: We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre-employment checks.
For any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number, and a member of the team will get in touch with you as soon as possible.
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