Job Title: HR Advisor

Location: London, Elephant and Castle - 3 days on site, 2 days working from home. With occasional travel to other sites (expensed).

Salary: £50,000 PA - £58,000 PA plus bonus (between 7.5% - 15%)

This HR Advisor position will report to the HR Operations Manager and will work within the Human Resources directorate. This is a permanent position. Salary is dependent on experience, plus a bonus. Hybrid working options are available after around 5 weeks of employment.

Benefits include:

• 25 Days Annual Leave plus bank holidays
• Private Medical Cover
• Personal Pension Plan with employer contribution (4% or 5% with the employer contributing 8% or 10%)
• Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Employee discount scheme
• Discounted gym membership
• Employee Assistance Programme

About the Role

You will sit within the centre of excellence for the provision of professional guidance and support to line managers on the management of cases which arise from the application of people management policies and practice (covering sickness absence management, disciplinary, grievance, performance improvement, discrimination, bullying & harassment, redeployment and redundancy).

Main Interfaces

Daily interfaces will be with managers who require support from the HR Operations team on people management procedures. You will work with Trade Union and employee representatives, HR Business Partners, and Stakeholders (management and supervisory level). Other internal interfaces include HR Services, Talent Acquisition, Payroll, Pensions, Legal, and Occupational Health.

Main Responsibilities

• Provide advice, guidance, documentation, and structured case management support to business managers.
• Ensure that all case management is recorded on the HR systems to support weekly management reporting.
• Manage all case work following HR policy and procedures, tracking progress against defined timescales, offering solutions to move cases to a conclusion.
• Provide advice to managers on aspects of employment law, terms and conditions, and HR policy and procedures.
• Undertake project work and tasks as assigned by the HR Operations Manager, providing regular updates on progress and timelines.
• Support managers with resolving governance and audit findings.
• Check all employment change requests submitted by managers, raising any queries for discussion with the HR Operations Manager before approving.
• Monitor and record sickness absence management and poor performance within the business, coaching managers to progress their cases through all stages of the procedure.
• Support managers with the management of long-term sickness with Occupational Health advice.
• Demonstrate positive customer service behaviours through the provision of a seamless HR operational service to the business, ensuring cover is provided when colleagues are absent.
• Ensure all issues raised via phone, face to face, and email are acknowledged and responded to promptly.
• Improve manager capability by identifying where local managers need coaching and support with HR procedures, delivering workshops or local coaching sessions, and evaluating their effectiveness.
• Ensure HR systems are updated and maintained.
• Contribute to the development of HR policies and procedures, participating in working groups when requested.
• Participate in job evaluation panels when requested (subject to training).
• Manage relationships with Trade Union and employee representatives to ensure smooth case management processes.
• Maintain reporting systems and provide management information when requested, to ensure consistency of approach and outcome.