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Job Summary
We are looking for a proactive, solutions-focused HR Advisor to deliver high-quality, practical advice to leaders and employees across Europe and the Americas. This is a hands-on, stakeholder-facing role where you will manage a varied advisory caseload, help leaders navigate complex people situations, and embed a fair and consistent colleague experience.
You will coach People Leaders through across a variety of leadership moments, including performance management, team effectiveness and development; and support with early intervention in employee relations matters, and contribute to key talent and engagement cycles. You will spot themes in cases and data and work across the HR function to strengthen how we operate. You will also partner on critical projects towards the delivery of the Bank’s People Strategy.
Key Responsibilities
Advisory & Partnering with People Leaders
- Provide timely, practical advice to People Leaders on aspects such as performance, development and employee relations, helping them take confident action aligned to policy and the Bank’s valued behaviors.
- Support People Leaders in managing complex or sensitive situations, with a focus on early intervention and informal resolution where appropriate. This includes guidance on formal ER processes (low complexity / risk), including investigations, disciplinaries and grievances, ensuring policy compliance and sound decision‑making (in partnership with ER specialists, as appropriate).
- Diagnose root causes of people challenges and recommend practical, business-aligned options.
Talent & Performance Management
- Enable continuous performance management through coaching and guidance to People Leader on development conversations.
- Support the delivery of a differentiated experience for high-potential talent, including career discussions and development planning.
- Partner on key HR cycles such as talent identification, annual engagement survey action planning and year-end performance and pay processes.
HR Project Delivery
- Drive the implementation and execution of scalable HR projects aligned to the People Plan (including for local regulatory purposes) – such as org design reviews / operating model implementations.
- Partner with Centres of Excellence (CoEs) to deliver integrated and consistent HR solutions.
- Adapt and embed communication strategies and insights from CoEs to meet business and cluster needs.
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Continuous Improvement & Insights
- Identify recurring people/ leadership challenges and escalate trends to the HR Advisory Lead to inform policy, process, or communication improvements or deployment of targeted interventions.
- Assess the effectiveness and efficiency of HR processes/ programmes, recommending enhancements where needed.
- Ensure adherence to service standards, SLAs, and global performance metrics.
Collaboration & Stakeholder Engagement
- Build strong relationships across HR teams, including CoEs and Employee Relations specialists.
- Collaborate with business stakeholders to support delivery of people priorities and targeted initiatives.
Skills And Experience
- Strong generalist HR experience with a solid understanding of core HR disciplines
- Proven ability to advise and influence People Leaders across a range of HR/ ER matters, including confidence in handling formal employee relations casework
- Experience in performance management, talent development, and employee relations
- Strong problem-solving and diagnostic skills with a pragmatic, data-led, solution-oriented approach
- Excellent interpersonal and communication skills, with the ability to navigate complex conversations and build credibility at all levels
- Ability to manage multiple priorities in a fast-paced, dynamic environment
Qualifications
- Degree or equivalent experience in Human Resources or a related field
- Professional HR certification (e.g. CIPD) desirable
- Membership of a relevant professional body is an advantage
- Fluency in English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
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Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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