82717 - HR Advisor

This HR Advisor position will report to the HR Operations Manager and will work within the Human Resources directorate based in our London, Elephant and Castle office. You will be a permanent employee.

You will attract a salary depending on your experience and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 19/07/2026

We Also Provide The Following Additional Benefits

• 25 Days Annual Leave plus bank holidays.
• Private Medical Cover
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

You will sit within the centre of excellence for the provision of professional guidance and support to line managers on the management of cases which arise from the application of people management policies and practice, (covering sickness absence management, disciplinary, grievance, performance improvement, discrimination, bullying & harassment, redeployment and redundancy).

Main Interfaces

• Daily interfaces will be with managers who require support from the HR Operations team on people management procedures.
• You will work with Trade Union and employee representatives, HR Business Partners and Stakeholders (management and supervisory level).
• Other internal interfaces include HR Services, Talent Acquisition, Payroll, Pensions, Legal and Occupational Health.

Main Responsibilities

• Provide advice, guidance, documentation and structured case management support to business managers.
• Ensure that all case management is recorded on the HR systems to support weekly management reporting.
• Manage all case work following HR policy and procedures, tracking progress observing defined timescales. Offering solutions to move cases to a conclusion.
• Provide advice to managers on aspects of employment law, terms and conditions, HR policy and procedures.
• Undertake project work and tasks as assigned by the HR Operations Manager, providing regular updates on progress and timelines.
• Support managers with resolving governance and audit findings.
• Check all employment change requests submitted by managers through My UKPN. You will raise any queries which will be discussed with the HR Operations Manager before approving.
• Responsible for monitoring and recording sickness absence management and poor performance within the business, coaching managers to progress their cases through all stages of the procedure.
• Support Managers with the management of long-term sickness with Occupational Health advice.
• Demonstrate positive customer service behaviours through the provision of a seamless HR Operational service to the business. Ensuring that cover is provided when colleagues are absent.
• Acknowledge and respond to all issues raised via phone, face to face and email promptly.
• Improve manager capability by identifying where local managers need coaching and support with HR procedures, delivering workshops or local coaching sessions and evaluating its effectiveness.
• Ensure SAP HR is updated and maintained.
• Contribute to the development of HR policies and procedures and participating on working groups when requested.
• For those trained, participate in job evaluation panels when requested.
• Manage relationships with Trade Union and employee representatives, to ensure case management processes.
• Maintain reporting systems and provide management information when requested, to ensure consistency of approach and outcome.
• Perform the welfare co-ordinator and/or call agent roles as advised during system emergencies.