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HR Advisor - Remote
HR Advisor - UK (Remote)
Who We Are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll, and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation, serving over 300,000 businesses and 2 million employees across 6 countries, including the UK.
The EH Way
At Employment Hero, we uphold a unique culture, "The EH Way":
- Mission First – Every action, from prioritisation to capital allocation, is driven by our mission.
- Remote First – We embrace a remote-first approach with as much asynchronous communication and autonomy as possible.
- AI First – AI is integral to how we operate, innovating, and scaling; it’s more than just a tool.
- Live by Our Values – We model our values 100% of the time.
- Expect High Performance – We aim for excellence and reject mediocrity.
The Role
About the Role
The HR Advisor will play a critical role in delivering exceptional HR guidance to our UK customers, helping them navigate complex employment challenges with confidence.
You’ll be an autonomous yet resourced professional, supported by our nimble, high-performance team. This is an opportunity to grow your own career while making meaningful impacts for hundreds of businesses.
Key Focus Areas
- Workplace Advice
- Deliver clear, practical HR advice via calls (9 AM–5 PM), Zendesk Support, and email, helping clients address common queries and refine internal HR Advisory resources.
- Ensure timely, professional escalations to the HR Manager or legal team as needed, ensuring disputes and claims are handled appropriately.
- Stay updated on UK employment law changes to provide the most compliant and relevant guidance.
- Maintain authorised contact listings in our systems and update details as required.
- Schedule regular client check-ins to proactively address challenges and strengthen business-Employment Hero relationships.
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HR Policy & Compliance Support
- Draft, review, and maintain HR templates, letters, and policies tailored to diverse industries, ensuring legal compliance and business relevance.
- Conduct detailed HR compliance reviews for client policies and templates.
- Update internal resources timely to reflect changes in employment law.
- Assisting in creating and distributing informative email content for client updates and engagement.
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Promotion & Innovation
- Support the Sales team in demonstrating HR Advisory’s value during prospect calls.
- Contribute educational HR content for engagement, sales, and the Help Centre/EH blogs.
- Design/oversee the creation of termination guides, FAQs, and social media resources.
Who You Are
Required Qualifications & Experience
- Experience working with micro businesses to SMEs, providing tailored HR support.
- Ability to interpret and apply laws/policies across industries, informing compliant, adaptive HR strategies.
- Experience in not-for-profit sectors, particularly relating to trade unions, mergers & acquisitions (M&A), or settlement agreements.
- CIPD Level 5 qualification or equivalent certifications.
- Strong handles UK employment legislation and tracks updates.
- Great communication with quick-thinking problem-solving skills.
- Time management with ability to manage multiple projects.
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Desirable Criteria
- Available to start ASAP.
- Experience supporting Scottish employers in their HR practices.
- Familiarity with Zendesk and Google Workspace is a major plus.
What We Offer
Joining Employment Hero means aligning with a company that champions a better way to work while embracing innovation, growth, and inclusive culture.
WorkLife & Perks
- Flexible, remote-first environment with ownership of your time and impact.
- Cutting-edge toolset enhancing your knowledge and outputs.
- High-performance, ambition-driven colleague ecosystem supporting lifelong learning.
- ESOP share options in one of the world’s fastest-growing tech companies.
- Extensive benefits package, including:
- Generous paternity leave
- Subsidised egg-freezing services
- WFH office expense budget
- Learning & development (L&D) opportunities
- Recognition programs (such as Lightning & Values Champion Awards)
- Discounts and cashback programs
- Annual Global Gathering, set for Australia (2026)
Vision
At Employment Hero, diversity, inclusion, and meaningful careers are core to our ethos.
For more information on data privacy, apply in confidence and read our Applicant Privacy Policy.
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