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HR and Office Manager
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Job Title: HR and Office Manager
Location: Cambridge
Salary: Competitive
Job type: Permanent, Full-time
About The Organisation
MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets.
Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets.
About The Role
Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management.
The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively.
Key Responsibilities
HR Administration
- End-to-end management of the recruitment and selection process and onboarding all new employees
- Maintenance of employee files including drafting and distributing correspondence to change individuals terms and conditions.
- Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews.
- Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration.
- Answer employees queries on HR-related processes and procedures.
- Ensure employee processes such as performance management, mandatory training and the like are administered and completed.
- Ensure the company’s people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures.
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Business Support and Coordination
- Coordination and booking of employee business travel following company policy and guidance.
- Coordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation.
Office and Facilities Management
- Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments.
- Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy.
- Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively.
- Maintain budgets and report on spending for office consumables.
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About You
Skills, Experience and Knowledge:
Essential
- Previous experience as an Office Manager including HR responsibilities is essential
- Socially confident with a positive and can-do attitude
- Passion for providing service excellence, drive to achieve results and a mindset that puts the customer at the centre of everything they do
- Excellent written and verbal communication skills
- Organisation skills including the ability to prioritise work and manage their own time proactively and positively
- Ability to cope with pressure and maintain a calm manner at all times
- Understand and demonstrate a commitment to confidentiality
- Numerical, with attention to detail and problem-solving skills
- Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable.
- IT skills: Microsoft Office Outlook, Word, Excel are essential
Desirable
- CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary
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