About Us

We are a cutting-edge digital health company revolutionising weight management by integrating GLP-1 medications with personalized, tech-driven support. Our mission is to empower individuals to achieve sustainable health outcomes through evidence-based interventions and a seamless digital experience.

About the Role

We are seeking a HR and Payroll Administrator to play a key role in supporting the day-to-day operations of the HR team. Reporting to the Associate Director of Payroll & Reward, you'll assist with a range of administrative tasks across the employee lifecycle, including onboarding, offboarding, maintaining employee records, and supporting the payroll and benefits processes.

This is a great opportunity to gain hands-on experience in various areas of HR, such as systems administration, employee support, recruitment, Employee Relations, and HR coordination. You'll bring strong organizational skills, attention to detail, and a willingness to learn as you contribute to a positive and efficient HR function.

Location

This is an office-based role, located in Euston, London. We operate Monday to Friday, 9am to 6pm.

Responsibilities

• Ensure all employee data is accurately processed and maintained through proficient use of the HR systems. These include BambooHR and Service Now.
• Develop and sustain strong working relationships with Clinical Operations and the Senior Leadership Team (SLT) to support aligned, professional, and cohesive business operations.
• Develop knowledge of payroll processing, calculations, answering employee queries, and supporting the business with payroll reporting requests.
• Stay up to date with relevant legislative changes and payroll best practices, proactively sharing knowledge to drive continuous service improvement.
• Create and maintain clear, up-to-date process documentation to reflect any changes in policy, procedures, or legislation.
• Provide advice on all aspects of the employee lifecycle and HR processes at an operational level.
• Support employee relations administration activities across the organisation, ensuring all documentation and communication is legally compliant and professionally managed.
• Ensure all employee records and personnel files are accurate, up to date, and maintained with the highest standards of data integrity.
• Deliver excellent customer service in response to employee and line manager queries, resolving issues efficiently and with a right-first-time mindset.
• Advise on employee benefits and policy application, offering tailored, discretionary guidance when needed.
• Manage all transactional activities across the employee lifecycle and identify opportunities for process improvements.