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Location: DHL Aviation, East Midlands Airport
Contract type: Permanent
Hours: Monday to Thursday, 13:30 – 00:00 (flexibility required)
Department: HR
Grade: K
🌍 Kick start your career with the #1 Best Workplace in Europe
At DHL, our people are our superpower. As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe. DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving. We’re proud to create an inclusive, diverse workplace where everyone can thrive.
💛 Why You’ll Love Working With Us
You’ll get amazing benefits while building your future:
- Competitive salary + shift allowance
- Annual bonus (up to 5%)
- Free onsite parking 🅿️
- Pension (up to 6% company contribution)
- My DHL Rewards – discounts at 3,000+ retailers 🛍️
- Private medical (after 12 months)
- Spark – wellbeing support
- Cycle to Work Scheme 🚴
- Enhanced Maternity Pay
- CIS Induction Week
🔎 About the Role
Shape the Future of People at DHL.
Are you an experienced HR professional who enjoys providing practical advice, managing employee relations cases, and supporting managers to make confident people decisions? We're looking for an HR Business Partner to join our team, where you'll provide expert HR guidance across a busy operational environment.
This is a fantastic opportunity for someone who thrives in a fast-paced, people-focused role, balancing proactive HR support with hands-on employee relations case management. You'll work closely with operational leaders to ensure fair, consistent and commercially focused people practices while helping to create a positive employee experience.
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✅ What You’ll Be Doing
As the HR Business Partner, you'll provide operational HR support across the business, including:
- Providing expert HR advice and guidance to managers on employee relations matters, policies and employment legislation.
- Managing a varied caseload including disciplinaries, grievances, absence management, performance, capability and flexible working cases.
- Coaching managers to build confidence and capability in managing people matters effectively and consistently.
- Supporting investigations, hearings and appeals, ensuring compliance with company policies and employment law.
- Identifying trends in employee relations activity and recommending practical solutions to reduce risk and improve manager capability.
- Supporting organisational change activity, including restructures and consultations.
- Delivering HR training and briefings to managers on people policies and employment law updates.
- Working collaboratively with Occupational Health, Payroll, Recruitment and the wider HR team to resolve employee matters efficiently.
- Supporting wellbeing initiatives and promoting a positive health, safety and wellbeing culture across the night operation.
- Building strong working relationships with operational managers to provide timely, pragmatic and commercially focused HR support.
- Maintaining accurate case records and producing reports to support HR metrics and business decision-making.
- Contributing to continuous improvement of HR processes, policies and ways of working.
⭐ What You’ll Bring
You'll bring a combination of strong HR knowledge, sound judgement and excellent relationship-building skills, including:
- CIPD Level 5 qualified (essential). CIPD Level 7 (desirable).
- Full UK driving licence and willingness to travel between sites.
- Proven HR advisory experience, ideally within a fast-paced operational environment.
- Experience managing a broad range of employee relations cases from start to finish.
- Good working knowledge of UK employment law and HR best practice.
- Excellent communication, influencing and coaching skills.
- Ability to build credible relationships with managers at all levels.
- Strong organisational skills with the ability to manage multiple priorities.
- Commercial awareness and the confidence to provide balanced, pragmatic advice.
- A proactive approach with a focus on continuous improvement.
- Experience supporting organisational change and TUPE (desirable).
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🗓️ Closing Date: 29th July 2026
Join DHL and become part of a collaborative HR team where you'll make a genuine difference by supporting managers, resolving complex people matters and helping create a positive working environment for colleagues across the business ✨
🚀 Our Recruitment Process
We aim to make your recruitment journey smooth, transparent, and engaging. Our process often includes competency-based interviews, so be ready to share your achievements and experiences. We encourage you to ask questions along the way - recruitment is a two-way process, and we want to make sure DHL is right for you too.
📧 Have a question? Contact our team here: HGUKTalent@dhl.com
🔐 Important Information
Due to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.
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