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HR Business Partner
HR Business Partner – London (Multi-Site & Field Based)
Location: London (Field-based with regular travel) Reporting to: Head of HR
About The Role
We’re seeking an experienced and commercially minded HR Business Partner to join our fast-paced, people-led business, focusing on supporting the London region. This varied and high-visibility role involves partnering closely with Operations Managers, acting as a trusted advisor on all aspects of the people agenda.
You’ll blend strategic insight with hands-on support to:
- Drive employee engagement
- Build leadership capability
- Strengthen talent pipelines
- Ensure people practices enhance performance and culture
Key Responsibilities
Strategic HR Partnership
- Partner with Operations Managers to align people strategy with operational and business goals
- Support the Head of HR in delivering the People Strategy to meet long-term business objectives
- Lead key initiatives in:
- Recruitment & retention
- Engagement & development
- Succession planning
- Regularly visit venues to:
- Embed best practice
- Support high-performing teams
- Provide operational feedback on people practices
- Evaluate impact of learning and development interventions
- Conduct on-site observations to ensure consistency with company standards
Employee Relations
- Provide expert guidance on complex issues:
- Grievances
- Disciplinaries
- Investigations
- Welfare for salaried venue staff
- Coach and support Operations Managers in resolving people issues effectively and consistently
- Identify ER trends and proactively:
- Reduce case volume
- Upskill leaders
Talent Management & Development
- Work with Operations Managers to:
- Identify hiring needs & talent gaps
- Lead regional talent planning
- Develop succession & capability programs
- Collaborate with Learning & Development (L&D) on targeted training interventions
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Compliance & Policy
- Ensure strict adherence to:
- UK employment law
- Company standards & processes
- Policies and procedures
- Develop, review, and implement HR policies
- Monitor mandatory training compliance and regulatory requirements
HR Data & Analytics
- Use people data to inform decisions and continuous improvement
- Analyse key metrics:
- Turnover
- Absence
- Engagement trends
- ER performance
- Maintain HR systems & records
- Generate actionable insights from performance & behavioural trends
Project Management
- Lead and deliver HR projects aligned with the People plan
- Manage:
- Timelines
- Budget risks
- Stakeholder communication
- Coordinate cross-functional teams for successful execution
- Ensure clear documentation and project reporting
Requirements
Skills & Traits
- Strong influencing skills—able to challenge and support senior stakeholders
- Solid knowledge of UK employment law and HR best practice
- Proactive, solution-focused approach with commercial awareness
- Exceptional coaching, interpersonal, and communication skills
- Strong analytical and problem-solving ability
- High emotional intelligence and discretion in handling sensitive matters
- Thrive in a fast-paced, multi-site environment
- Exceptional organizational skills to manage multiple priorities
- Willingness to travel as needed
Experience & Qualifications
- Solid HR Business Partner experience in hospitality (or a similar multi-site, fast-paced industry)
- Proven track record supporting multi-site operations with Operations Managers & General Managers
- Experience handling complex Employee Relations (ER) cases
- Experience delivering HR projects and contributing to people strategy
- Exposure to Learning & Development (L&D) initiatives
- Desirable: Experience with Harri ATS and Fourth Hospitality systems
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Our Values: You’ll Align With (And Reinforce)
If you embody these core values, you’ll thrive here:
- Innovative – Bold, creative, pioneering.
- Passionate – Thrive in a high-energy, committed workplace.
- Warmth – Caring, people-focused, expert-level service.
- Togetherness – Honesty, collaboration, and shared success.
"Our success begins and ends with our people."
Perks & Benefits
✅ Annual bonus ✅ 33 days’ annual leave (inclusive of Bank Holidays) ✅ Staff discounts across all venues:
- 50% off Sundays and Mondays
- 33% off Tuesday–Saturday
- Free game hire ✅ Private healthcare coverage ✅ Weekly in-venue lunches ✅ Monthly learning & development classes ✅ Quarterly team-building events ✅ Annual socials (summer and Christmas) ✅ Help @ Hand 24/7 health support ✅ Free access to:
- Therapy
- Nutritionists
- Physiotherapists
Culture: We are committed to diversity, inclusion, and belonging. We celebrate a wide range of identities and perspectives to drive creativity and innovation.
Apply Now: If you’re passionate about contributing to a culture of inclusion and collaboration, we’d love to hear from you!
(At Red Engine, we place people at the core of what we do.)
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