HR Business Partner, North Division (12 month fixed-term contract)

HR Business Partner, Retail (North) Contract: 12 month fixed-term contract (maternity cover) Location: This role partners the store portfolio across our north divison, encompassing all stores in Scotland and the North East of England. Candidates could be based in the division, with travel to our London head office c. every 2 weeks, or alternatively be based closer to our office but be comfortable with regular travel to stores across the division. The role As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora’s brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. What to expect from the role Business Partnering Act as a trusted advisor and coach to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead divisional workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora’s values and behaviours Champion internal mobility by identifying and developing high-potential talent, ensuring career pathways are visible and accessible. People Strategy Execution Deliver high-impact HR initiatives across the employee lifecycle, including performance enablement, engagement, inclusion, and wellbeing Partner with the HR Director and COEs (Talent Acquisition, Reward, L&D, People Operations) to ensure seamless execution of Cluster and Global HR programmes, projects, and BAU processes Use people data and workforce analytics to inform decision-making, identify skill gaps, mitigate risks, and unlock opportunities Support the HR Director in leading or contributing to divisional and cluster-wide strategic projects Embed career development conversations into regular rhythm with leaders and employees. Employee Relations & Compliance Collaborate with Pandora’s dedicated Employee Relations (ER) team to ensure consistent, fair, and legally compliant handling of ER matters Act as the divisional escalation point for ER issues, ensuring timely engagement and support for field leaders Guide retail leaders through performance management processes, including improvement plans, in partnership with ER Support organisational change initiatives—such as restructures, consultations, and role redesigns—ensuring alignment with business strategy and thoughtful management of people impact Ensure divisional compliance with employment legislation, internal policies, and ethical standards, leveraging ER expertise as needed. Manager Enablement & Capability Building Coach and develop retail leaders to build inclusive, high-performing teams Support the rollout and embedding of leadership development programmes to elevate manager capability Promote a performance culture of continuous feedback, recognition, and development across all levels of leadership Employee Experience & Wellbeing Champion a positive and inclusive employee experience, embedding wellbeing and engagement into daily operations Partner with COEs to tailor initiatives that support frontline wellbeing and reduce employee absenteeism or burnout Actively listen to employee voice and feedback, using these insights to shape divisional people strategies Digital & Data Enablement Adopt and advocate for digital tools and technology enabled solutions that enhance HR delivery and employee experience Support the integration of current and future technology into people processes to improve efficiency, visibility, and decision-making. Key responsibilities include: Coordinating monthly HRBP team meetings on behalf of the HRD to align priorities, share insights, and cascade updates from COEs Attending weekly HRLT meetings, representing the HRBP team and supporting strategic communication and feedback loops Driving consistency in ways of working, documentation, and delivery across the HRBP community Supporting the HR Director in cascading strategic updates and gathering Divisional insights. The successful candidate Coordinating monthly HRBP team meetings on behalf of the HRD to align priorities, share insights, and cascade updates from COEs Attending weekly HRLT meetings, representing the HRBP team and supporting strategic communication and feedback loops Driving consistency in ways of working, documentation, and delivery across the HRBP community Supporting the HR Director in cascading strategic updates and gathering Divisional insights

Ideal candidates will have Proven experience as an HRBP in a multi-site retail or consumer-facing environment. Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes. Skilled in coaching, change leadership, and employee relations. Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset. Comfortable using data and HR analytics to shape strategy and measure impact. CIPD qualified or equivalent experience preferred. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary On-target annual bonus up to 15% (with stretch targets up to 45%) £1,000 annual clothing allowance Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 55% employee discount £800 annual jewellery allowance 25 days of annual leave – prorated – with the option to buy/sell 5 additional days Celebrate your birthday with an additional day off Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and