Kingdom Services Group Ltd
HR / Colleague Centre Advisor
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Location: Newton-le-Willows (WA12)
Salary: £29,000 per annum
Hours: Monday – Friday, 09:00–17:00
Contract: Permanent
About The Role
Are you looking to take the next step in your HR career within a dynamic, people-first organisation?
Kingdom Group is seeking a confident and capable HR / Colleague Centre Advisor to join our growing Colleague Centre team. This is a key role where you will provide expert advice, support managers, and help drive fair, consistent, and legally compliant people practices across the business.
You’ll be at the heart of employee relations, managing a wide range of cases while helping to shape a positive and high-performing workplace culture.
Key Responsibilities
- Provide clear, pragmatic HR and employee relations advice to managers across the business
- Manage end-to-end cases including disciplinary, grievance, absence, and long-term sickness
- Support organisational change activity, including restructures and redundancies
- Coach and develop managers to build confidence in handling people matters
- Handle HR queries efficiently while maintaining accurate and compliant case records
- Promote and embed best practice, consistency, and fairness across all people processes
- Champion equality, diversity, and inclusion in all aspects of your work
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What We’re Looking For
- Minimum 2 years’ experience in HR, Employee Relations, or People Services
- CIPD Level 5 (or currently working towards)
- Solid understanding of UK employment law and HR best practice
- Strong communication skills with the ability to influence and build relationships
- Highly organised with strong attention to detail and ability to manage multiple priorities
- Comfortable working in a fast-paced, service-led environment
- Proficient in Microsoft Office and HR systems
- A proactive, adaptable team player who takes ownership and delivers results
Why Join Kingdom?
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- Competitive salary and benefits package
- Genuine opportunities for career progression and development
- A supportive, collaborative, and people-focused culture
- The chance to make a real impact within a growing organisation
- Ongoing training and professional development to support your career
About Kingdom
Kingdom Group is a leading service provider delivering specialist solutions across security, cleaning, recruitment, training, and facilities support. With a strong people-first ethos, we are committed to delivering high-quality services while supporting and developing our colleagues.
Additional Information
- Based at our Newton-le-Willows HQ
- Full-time, permanent position
- Pre-employment screening and checks will apply
Apply Today
If you’re passionate about people, thrive in a fast-paced environment, and want to develop your HR career — we’d love to hear from you.
Be proud. Be professional. Be Kingdom.
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