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HR Generalist
Job Description: HR Generalist
nGeneration is looking for an HR Generalist to support the smooth running of day-to-day people operations across the business. Working within the Information Technology and Services sector, this role is central to creating a well-managed, compliant, and positive employee experience, while helping the company maintain strong HR processes and standards.
This is an opportunity for someone who enjoys balancing administration, employee support, and recruitment coordination in a hands-on HR role. You will play an important part in supporting employees and managers, helping the business navigate people matters with professionalism, accuracy, and care.
As HR Generalist, you will contribute across the full employee lifecycle, supporting both routine HR activity and more sensitive employee relations matters. The role is suited to someone who can stay organised, handle confidential information appropriately, and build trusted working relationships across the business.
Responsibilities
- Manage day-to-day HR administration across the full employee lifecycle.
- Handle employee relations cases including grievances, disciplinaries, and tribunals.
- Coordinate onboarding and offboarding processes for new and departing employees.
- Oversee recruitment activities from job posting through the offer stage.
- Maintain accurate HR records and ensure policy and compliance adherence.
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About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive.
nGeneration also boasts a brand-new ’20,000 sq ft HQ facility based in Tipton, in the Midlands, that serves as the central base for all the company's other activities, such as repairs, support hub (service desk), staging, and warehousing. All the ’behind the scenes’ staff are based at the HQ location.
Requirements
- 3+ years of HR Generalist experience.
- Experience handling employee relations cases, including grievances and disciplinaries.
- Strong experience with HR administration across the full employee lifecycle, including onboarding, offboarding, and recruitment coordination.
- Proficiency with Microsoft 365 and experience using Sage HR or an equivalent HR platform.
- Familiarity with UK employment law and HR compliance requirements.
- Eligible to work in the United Kingdom.
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Benefits
We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits:
- Training: Provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career.
- Annual Performance Bonus: Recognize and reward exceptional contributions with an annual performance-based bonus.
- Company Events and Team Parties: Organise events, team parties, and team-building activities throughout the year to foster collaboration.
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