About the Role

Headway Traffic Management Ltd is looking for an experienced HR professional to join our management team in a newly developed HR & Governance Manager role.

This is an opportunity to build upon an established HR and governance function within a growing, safety-critical business. Working closely with the Head of Finance & Corporate Services and senior management, you will lead HR activities, strengthen governance processes and help develop practical systems that support both our employees and the wider business.

This is not a traditional HR Manager position. We're looking for someone who enjoys improving processes, leading investigations, supporting managers and embedding practical, legally compliant ways of working that people actually follow.

The Role

You will lead and coordinate a broad range of responsibilities including:

• Employee relations, disciplinary, grievance, capability and absence management.
• Recruitment, onboarding, inductions and annual workforce re-induction.
• Occupational Health referrals and employee wellbeing coordination.
• Training administration, competency records and management of the Company training matrix.
• HR policies, employment contracts and employment law compliance.
• Investigations, complaints and governance activities.
• Corporate compliance, audits and continual business improvement.
• Development, implementation and continual improvement of practical HR and governance processes.
• Working closely with managers to improve consistency, efficiency and compliance across the business.
• Leading and coordinating the Company's governance administration, ensuring records, documentation, management systems and compliance evidence remain accurate, organised, up to date and audit-ready.

About You

We're looking for someone who:

• Has significant HR and Employee Relations experience.
• Is confident leading investigations and advising managers.
• Has a good understanding of UK employment law.
• Has exceptional organisational and administrative skills, with the ability to manage detailed records, documentation and governance processes to a consistently high standard.
• Understands that high-quality administration underpins effective HR, governance and legal compliance, and takes pride in producing accurate, professional and well-organised work.
• Enjoys developing, implementing and improving systems and processes.
• Can build positive working relationships whilst constructively challenging where appropriate.
• Exercises sound judgement and takes a practical, solutions-focused approach.
• Is proactive, organised and capable of managing multiple priorities without losing attention to detail.

Experience within a safety-critical, construction, utilities or operational environment would be advantageous but is not essential.

What We Offer

This is an opportunity to take ownership of a varied and rewarding role where you can genuinely influence how the business operates.

You'll work closely with senior management to help shape the future of our HR and governance function, developing practical systems that protect the business, support our employees and improve the way we work.

Whilst the role carries significant responsibility, you'll be supported by experienced internal management together with external employment solicitors, Occupational Health professionals and specialist advisers where appropriate.

If you're looking for a role where you can make a genuine difference, enjoy solving problems and take pride in building systems that people actually follow, we'd love to hear from you.