Newcastle Carers
HR Officer
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HR Officer
HR Officer – Newcastle Carers Centre
Hours: Full-time, 37 hours/week, permanent Location: Newcastle upon Tyne Salary: NJC pay scale 13–16 (£29,064 to £30,518) Closing date: 9am Wednesday 15th July Interview dates: Monday 27th and Tuesday 28th July
About the Role
Work with Newcastle Carers – join our team as an HR Officer!
We’re looking for an experienced, approachable and flexible HR Officer who’s passionate about supporting our staff to deliver outstanding service to unpaid carers across Newcastle. This role is proactive and vital to ensuring Newcastle Carers remains a great place to work.
You’ll work closely with the Finance & HR team, aligning with our core values of being empowering, inclusive, people-focused and empathetic, while overseeing a range of HR activities, from day-to-day administration to fostering a positive, supportive workplace culture.
The role is based at Newcastle Carers’ office and will involve essential (but not limited to) the responsibilities outlined in the full job description.
If you enjoy working with people, thrive under competing priorities and want to make a genuine difference in a values-led organisation, we’d love to hear from you.
About Newcastle Carers
We support adults, children and young people who care for someone in Newcastle upon Tyne. Our services are:
- Free, confidential and non-judgemental
- Focused on helping carers to make their situation more manageable
We are dedicated to ensuring every carer—including children and young people of primary school age—has access to professional support, information and guidance.
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Our vision: to improve the quality of life for carers of all ages and help them overcome challenges. For more details, visit www.newcastlecarers.org.uk.
Working at Newcastle Carers is more than just a job. It’s about being part of a mission-driven team of passionate individuals. Our core values—Empowering, Inclusive, People-Focused, Empathetic—drive all we do to make a real difference in the lives of carers.
Key Responsibilities
(Expanded responsibilities from full job description will be outlined formally.)
- Supporting staff to deliver consistent, high-quality care to unpaid carers
- Managing day-to-day HR operations, ensuring compliance with policies and good practice
- Acting as a point of contact for HR queries, responding clearly and empathetically
- Partnering with the organisation to maintain an inclusive, supportive and collaborative culture
- Assisting in administrative planning and, where applicable, contributing to confidential welfare checks (if relevant)
Requirements
We welcome applications from candidates who meet the following criteria:
- Proven experience in an HR role, with knowledge of current best practices and statutory procedures
- Excellent communication skills, including awareness of emotional intelligence when supporting colleagues
- Adaptability and problem-solving ability, balancing multiple priorities in a fast-paced environment
- IT literacy, with confidence in using HR software and data management tools
- Strong organisation and self-management skills, including time prioritisation
- Sound numeracy skills for handling HR-related data and payroll tasks where required
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Note: If your experience doesn’t fully align with these requirements—but you’re excited about the role—we’re happy to consider your application. Many roles evolve with the right passion!
Employee Benefits & Support
Joining Newcastle Carers means more than a salary:
- Inclusive, values-led work environment
- Flexible working from day one, with a culture that adapts to your needs
- TOIL (Time Off In Lieu) options
- Access to a workplace pension scheme
- Generous holiday entitlement along with special leave provisions
- Continuous training and professional development opportunities
- A team of supportive and passionate colleagues, with a positive, humorous work culture
- Free tea, coffee, cakes and healthy snacks (for nourishment during long days!)
We’re proud to have achieved the ‘Better Health at Work Award Maintaining Excellence’, demonstrating our commitment to staff health and well-being. Additionally, we’re subscribed to the Mindful Employer Charter to safeguard mental health.
How to Apply
If you’re ready to be part of something meaningful and make a difference, visit our Join Our Team page:
🔹 Apply online (Download the full job description from Related Documents for additional details.)
Informal Chat? Call us on 0191 275 5060 and ask to speak with Savitri Holmstrom (Finance and HR Manager).
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