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Your New Organisation
Growing, community-focused organisation currently seeking a People Operations Manager to lead a small, passionate HR team through an exciting period of transformation.
An excellent fit for an experienced HR Manager, with strong knowledge of current employment law and a broad range of experience with complex ER casework management, who thrives in a dynamic environment and enjoys relationship building and coaching and developing others.
Fixed Term Contract until 31st May 2027.
Your New Role
Reporting to the Head of People and managing a team of 4 (3 People Advisors and 1 Administrator), you will support a wide range of people initiatives and operational HR activities including:
- Day-to-day leadership of the People team, ensuring high-quality HR service delivery across the employee life cycle.
- Oversight of ER cases - coaching advisors on lower-level issues and leading on complex matters.
- Oversight of recruitment and onboarding, acting as the escalation point for the team.
- Partnering with directorates to support strategic people initiatives.
- Supporting cultural change and modernisation of systems and processes.
- TUPE and change management.
- Supporting wellbeing and engagement during a period of change.
- Driving forward key projects including:
- EDI strategy
- Line Manager Capability Programme
- Behavioural Framework launch
- Employee Engagement tools
- Terms & Conditions review
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What You'll Need to Succeed
- Proven HR management experience and complex ER casework expertise.
- Comfortable navigating change and ambiguity.
- Strong coaching and influencing skills.
- Relationship builder with a proactive, people-first approach.
- Able to balance strategic thinking with hands-on delivery.
- Experience in regulated environments is welcomed.
Benefits
- Generous pension scheme (matched up to 8%, + extra 2% employer contribution)
- 28 days annual leave + bank holidays + 3 closed days over Christmas
- Half-day Christmas Eve
- £75/month childcare allowance
- £20/month gym contribution
- Flexible working arrangements (90% remote)
- Opportunity to lead meaningful change in a growing organisation
- Supportive and inclusive team culture
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What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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