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HR Operations Specialist
HR Operations Specialist
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack—the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations to marketing to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
As an HR Operations Specialist, you will serve as the first point of contact for all HR-related queries while providing administrative support to the General Manager. You will be part of the wider HR Operations team, delivering support across all Super locations and playing a key role in improving processes, driving automation, and enhancing the employee experience throughout the full employee lifecycle.
What The Role Involves
HR Operations
- Provide HR operations support and advice across multiple locations, covering the full employee lifecycle (onboarding, payroll, and offboarding).
- Develop and implement HR ways of working to optimise processes, enhance employee experience, and align with business objectives.
- Ensure HR policies and procedures comply with local labour laws and industry best practices.
- Partner with the wider HR team to drive HR initiatives, ensuring alignment with company goals.
- Identify opportunities to automate processes and improve HR service delivery in partnership with the HR Technology team.
- Manage payroll in partnership with the external payroll provider and maintain HRIS data to enable wider group reporting.
Employee Relations
- Provide guidance to managers and employees on employee relations matters, HR policies, and conflict resolution.
- Advise on HR issues, such as employee grievances, investigations, restructures, and disciplinary actions, in accordance with legal guidelines.
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Employee Experience & Support
- Act as the first point of contact for employee HR-related queries, ensuring a smooth onboarding and offboarding experience.
- Continually identify opportunities to improve services through automation, technology, and innovative ways of working.
Administrative Support
- Provide general administrative support to the General Manager, including diary management.
- Support the Office Manager with internal and external office events, and assist with booking and arranging annual conferences.
What We Are Looking For
- Experience in HR operations within an international organisation, supporting multiple locations.
- Strong knowledge of HR systems (HRIS), payroll platforms, and global employment laws.
- Experience managing and creating policies in line with local legislation.
- Experience in contract creation across various locations.
- Knowledge and experience of payroll administration.
- Strong problem-solving and decision-making abilities.
- Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels.
- Ability to manage multiple tasks, prioritise effectively, and meet deadlines.
- Strong initiative and a proactive, can-do approach to work.
What We Offer
- Medical / Health Insurance
- Open Annual Leave
- Employee Assistance Programme
- Training & Learning Development
- Knowledge-sharing culture
- Use of latest technologies and tools
- Competitive salary and bonuses
- Flexible working hours
- Travel opportunities
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Additional benefits vary by country and will be shared during the hiring process.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece, and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands, and the UK, we are a truly international organisation. Our purpose at Super has evolved from playing and archiving into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity, because we know diverse perspectives drive better performance.
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