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Arriva Group

HR Partner - 18 Month FTC

Birmingham
Posted about 22 hours ago
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HR Partner

Closing Date: Tuesday 4th August 2026

Join CrossCountry and Help Shape the Employee Experience

Are you an experienced HR professional who thrives in a fast-paced, operational environment? Do you enjoy building strong relationships, providing practical people advice, and navigating complex employee relations challenges?

At CrossCountry, we're looking for an HR Partner to play a key role in supporting our managers and colleagues across the business. This is an exciting opportunity to make a real impact by delivering expert HR guidance, fostering positive industrial relations, and helping create an inclusive and high-performing workplace.

Working within a highly unionised environment, you'll partner with managers, employees, and Trade Union representatives to ensure fair, consistent, and legally compliant people practices that support both our colleagues and our business objectives.

What You'll Be Doing

As an HR Partner, you'll be at the heart of our people operations, providing trusted advice and support across a broad range of HR activities.

Key Responsibilities

  • Serve as the first point of contact for managers and employees, providing professional advice on HR policies, employment law, and people-related matters.
  • Manage a diverse portfolio of employee relations cases, including disciplinary, grievance, attendance, capability, performance, and investigation processes.
  • Support and coach managers through complex people matters, ensuring decisions are fair, consistent, and aligned with company policies and employment legislation.
  • Develop and maintain strong relationships with Trade Union representatives, supporting consultation, local negotiations, and the early resolution of issues.
  • Provide expert guidance on terms and conditions, contracts, policies, and procedural changes.
  • Support organisational change initiatives, including restructures, TUPE transfers, role redesign, and consultation activities.
  • Maintain accurate HR records, case documentation, and management information to support reporting, compliance, and audit requirements.
  • Contribute to workforce planning activities through analysis of absence, turnover, and workforce trends.
  • Lead proactive absence management activity, supporting complex and long-term cases, and coordinating Occupational Health referrals where appropriate.
  • Partner with HR Support and Resourcing teams to support recruitment, onboarding, probation management, contractual changes, and employee lifecycle activities.
  • Deliver training and coaching to managers on employee relations, HR policies, and people management best practice.
  • Champion a culture of inclusion, wellbeing, fairness, and employee engagement.
  • Ensure all HR activities are compliant with employment legislation, data protection requirements, and company policies.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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What We're Looking For

Essential

  • Experience in a Senior HR Advisor, HR Partner, or HR Manager role within a unionised, corporate, or operational environment.
  • Strong working knowledge of UK employment law and HR best practice.
  • Proven experience managing complex employee relations cases from start to finish.
  • Experience of working collaboratively with Trade Union representatives and supporting consultation processes.
  • Excellent communication, relationship-building, and influencing skills.
  • Strong organisational skills with the ability to manage competing priorities and deadlines.
  • CIPD Level 3 qualified (or currently working towards qualification).

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Desirable

  • CIPD Level 5 qualification or equivalent experience.
  • Experience within transport, logistics, rail, or another highly regulated industry.
  • Experience using HR systems such as Workday.

Why Join CrossCountry?

At CrossCountry, our people are at the centre of everything we do. We are committed to creating an environment where colleagues feel valued, supported, and empowered to succeed.

This role offers the opportunity to:

  • Make a meaningful impact across a nationally recognised organisation.
  • Build strong partnerships with operational leaders and Trade Union representatives.
  • Develop your HR expertise within a complex and dynamic environment.
  • Contribute to organisational change and continuous improvement initiatives.
  • Be part of a collaborative HR team dedicated to delivering an outstanding employee experience.

Diversity & Inclusion

At CrossCountry, we believe our workforce should reflect the diverse communities we serve. Inclusion is not just part of our strategy—it's fundamental to our success. We are committed to creating a workplace where everyone feels respected, valued, and able to bring their authentic selves to work.

Ready to take the next step in your HR career?

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Skills

Employee Relations
Employment Law
Trade Union Relations
Case Management
Organizational Change
Workforce Planning
Absence Management
CIPD Qualification
Stakeholder Management
Conflict Resolution
TUPE
HR Policy Guidance

Location

Birmingham, England, United Kingdom

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