Montu UK
HR Partner (ER, Performance, Leadership)
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What is the job?
We’re scaling fast, doing things differently, and we’re looking for a HR Partner. Someone that thrives using creativity and deep ER & people expertise to guide people managers in an environment that has variety and the occasional bit of chaos that comes with startup life.
This is a hands-on, people-first role where you’ll partner closely with our rapidly growing Patient Experience function, supporting managers and teams through a period of significant growth and transformation. You’ll play a key role in shaping the employee experience, building management capability, and helping teams perform at their best in a fast-paced operational environment.
This role is not for a HR generalist. It is for a true subject matter expert, that specialises in employee relations, performance, coaching managers through complex situations and driving people initiatives. You’ll be right at the heart of the action and a trusted partner to the business, spending time at both our London (Kings Cross) and Winnersh (Reading) offices every week.
What will you be doing?
- Partner closely with Team Leads and Managers across the Patient Experience team to provide day-to-day HR support and guidance on all matters employee relations, performance management & development and people coaching.
- Act as a trusted advisor on people matters including performance management, wellbeing, absence, conduct and employee relations.
- Support the full employee lifecycle from induction and probation through to progression and offboarding.
- Coach and support managers to lead confidently, effectively and in line with company culture and values.
- Work closely with recruitment and onboarding teams to ensure a smooth and positive experience for all new starters.
- Support and lead on employee relations matters including investigations, performance concerns, welfare discussions and probation reviews.
- Collaborate with the Head of People & Talent on key people initiatives, process improvements and wider People projects.
- Help embed and improve key people processes such as engagement surveys, performance check-ins, recognition initiatives and manager development.
- Use data, trends and employee feedback to identify opportunities for improvement and proactively solve problems.
- Support policy implementation and provide practical HR guidance in line with UK employment law and best practice.
- Build strong relationships across operational teams and become a trusted and visible People partner within the business.
- Support change, growth and organisational development as the business continues to scale rapidly.
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What do you need?
- Strong HRBP experience within a fast-paced, high-growth or operational environment where you have been supporting new & seasoned managers with complex people management, performance and development challenges.
- Experience supporting large frontline or customer-focused teams is highly desirable.
- Comfortable working in ambiguity and adapting quickly as priorities evolve.
- Confidence handling employee relations matters with a calm, fair and pragmatic approach.
- Strong communication and relationship-building skills with the ability to influence and support managers at different levels.
- Highly organised with the ability to manage multiple priorities and competing demands.
- A proactive, solutions-focused mindset with a willingness to roll up your sleeves and get stuck in.
- Self-sufficient and comfortable working remotely whilst collaborating closely with UK-based teams.
- Working knowledge of UK employment law is beneficial but not essential.
- Experience using HR systems such as HiBob is advantageous but not required.
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What we offer:
- Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + usual bank holidays
- Pension Matching: Up to 5% employer matching contributions
- Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, private healthcare and more
- Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
- Enhanced Maternity & Paternity Leave
About Us
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.
As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.
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