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HR Services Manager
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HR SERVICES MANAGER
Larbert | Circa £60,000 + Bonus + Exceptional Benefits
Help Shape the Future of People & Culture at James Jones & Sons
Not many businesses can trace their history back almost 200 years. Fewer still can say they're continuing to grow at pace, investing millions in new facilities, expanding internationally and transforming how they support their people along the way. James Jones & Sons is one of those businesses.
A fifth-generation family-owned organisation, James Jones has grown into one of the UK's largest and most respected timber processing companies. From forestry and harvesting operations to sawmilling, engineered timber products and pallets and packaging, its products support industries and communities across the UK and beyond. The business employs more than 2,100 people across the UK, Australia and New Zealand, but what stood out to us wasn't just the scale. It was the ambition. A £70 million investment in a state-of-the-art facility in Durham. Significant international growth. Ongoing acquisitions. A business that continues to evolve while staying true to the family values that have defined it for generations.
And at the heart of that journey sits an increasingly influential People & Culture team.
Why Now?
Over the last four years, James Jones has invested heavily in building its People & Culture capability. What was once a small HR function supporting a growing organisation has evolved into a much broader team focused on delivering an outstanding employee experience while helping the business navigate growth, change and integration. The next phase of that journey involves creating a dedicated HR Services function that brings together payroll, HR administration and employee lifecycle support under one structure.
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This newly created role will lead that evolution.
Importantly, this isn't about inheriting a fully finished model. The opportunity exists to shape it. You'll join at a point where processes are being reviewed, systems are evolving and future plans include the implementation of a new Group-wide HR system. The foundations are already in place, but there is genuine scope to influence how the function develops for years to come.
The Opportunity
Reporting directly to the Group Head of HR, you'll lead HR Services across the Group, providing leadership to a team responsible for payroll, recruitment administration, employee lifecycle processes, contractual changes, reporting and HR systems support.
Working in close partnership with the HR Business Partner Manager, who leads the HRBP team, the role will ensure the effective delivery of operational HR services while supporting the wider people agenda.
This role sits at the intersection of operational excellence and continuous improvement. On one hand, you'll ensure high-quality and consistent service delivery across the business. On the other, you'll be helping modernise and strengthen how those services are delivered, bringing fresh thinking, improved processes and greater consistency across a complex multi-site organisation.
You'll work closely with senior stakeholders, operational leaders and the wider People & Culture team to create an employee experience that reflects the ambition of the wider business.
About You
You may currently be working as a HR Services Manager, HR Operations Manager or Shared Services leader within a large or multi-site organisation.
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What's more important than your title is your mindset. James Jones is looking for someone who enjoys building relationships, solving problems and improving how things are done. Someone who can step back and consider the bigger picture while remaining close enough to the operation to understand the practical realities of delivering great service.
You'll bring experience of leading people, developing processes and driving improvement, alongside the credibility to engage confidently with stakeholders at every level of the organisation.
This is a business that values people who contribute, collaborate and get stuck in. If you're looking for a role that's purely strategic, this probably isn't it. If you're looking for the opportunity to build something meaningful, you'll find plenty to get excited about here.
Location
Based at the company's headquarters in Larbert, you'll work from a modern office environment while remaining closely connected to operations across the wider Group. Occasional travel to other UK sites will form part of the role, particularly during the early stages as you build relationships across the function.
Reward & Benefits
Alongside a salary of up to £60,000, you'll receive an annual bonus, generous pension contribution, life assurance, health and wellbeing support and a range of additional employee benefits.
More importantly, you'll join a business with a long-term outlook, a strong sense of identity and a genuine commitment to investing in both its people and its future.
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